Back

Pacific BMW - Service Center

Glendale, CA

4.3
2,937 Reviews

2,937 Reviews of Pacific BMW - Service Center

Sort by
November 16, 2021

Great customer service! Felt very welcomed. Narek helped us out tremendously and was super helpful! More

by tanyanazarian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narek Petrosian
November 16, 2021

Vanessa was awesome, couldn't have asked for anything more. Very happy that you're my local dealer!! More

by musatariq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Vazquez (5 Stars)
November 16, 2021

The cost of the estimate repairs are expensive so we have to to have the major problem done first. More

by DANSEL25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Galo Mora
November 16, 2021

I made an appt 5 days ahead for a Tuesday 9:45am. By 4pm I hadn’t heard any news so I text and was told they were still waiting on a diagnosis. I heard back on Wednesday at 2pm that I needed a software upda More

by CBees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amie Gasabyan
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2021

Justin was very responsive and kept me informed about the work on my car. Thanks. More

by tjchung63
Recommend Dealer
Yes
Employees Worked With
Justin
November 13, 2021

Great, Friendly and professional team. They will find a Solution four any Concerns you will have. More

by ANAHITMINASIAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A
November 12, 2021

Very professional atmosphere, staff is very helpful and responding to any communication. Thank you very much More

by kristine_ros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narek Petrosian
November 12, 2021

Great customer service, always helpful, got me in and out very quick. Never had issues at this place. More

by GOR_GALSTIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Pogosyan, Henry Burmayan, Narek Petrosian
Nov 12, 2021 -

GOR_GALSTIAN responded

Very happy with the service

November 11, 2021

Convenient appointment. Competent service. Friendly, informed service advisor whom I have had for 4 years. Great service for my older model BMW. More

by markmoyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2021

I just had scheduled maintenance completed on my BMW 8-series at Pacific BMW. Very pleasant experience. Marco was great to work with and the work was completed in the timeframe he communicated. The d More

by scott.lieberenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
96
...