Pacific Honda
San Diego, CA
Filter Reviews by Keyword
By Type
Showing 815 reviews
Not a lot of communication at this dealership. Scheduled a car repair due to recalled parts a week prior to my appointment. Dropped my car off and was informed it would not be ready until the end Scheduled a car repair due to recalled parts a week prior to my appointment. Dropped my car off and was informed it would not be ready until the end of the day or possibly the next morning. I arrived the next morning after returning my rental and was then told no work had been done on my car as they did not have to parts to complete the recall/warranty repair. Not sure why the part was not available after I scheduled the appointment with the warranty department a week prior. Ended up waiting for 6 hours at the dealership as my 24 hr courtesy rental was already returned. Had I been informed that the necessary part was not in stock and had to be ordered, I could have came back to the dealership the next day so that my car would not have to be kept overnight at the dealership with no work being completed. More
Purchased a new 2025 civic LX last year. Dealer was very friendly. Advice: don’t buy any packages addons except for extended warranty. Front right strut gave out, but it was covered under wa Dealer was very friendly. Advice: don’t buy any packages addons except for extended warranty. Front right strut gave out, but it was covered under warranty and the Service Advisor I worked with, Bryan, was very helpful. Only reason I gave a 4 star and not a 5 is because I purchased the oil change and wheel rotation add on up until 60k miles, but they kept doing just the oil change and not the tire rotation. More
Pacific Honda Service Center was absolutely fantastic when they diagnosed what maintenance my car needed, with how they did the repairs, and how speedily everything was done. when they diagnosed what maintenance my car needed, with how they did the repairs, and how speedily everything was done. More
This was my second time bringing in my Civic Type R in for an oil change with Pacific Honda and I couldn’t be any happier with their team. Erick C. was my advisor once again and he was very kind and frien for an oil change with Pacific Honda and I couldn’t be any happier with their team. Erick C. was my advisor once again and he was very kind and friendly as always. I appreciate the communication from him and his team. The tech was careful with my car and I even got a video of the inspection which was really nice to see! Once again thank you Pacific Honda and Erick for taking care of me and my vehicle! More
