Pacific Honda

Found a 2021 Tesla model Y LR on Facebook marketplace, talked to Marcus and negotiated a price. Sent me a written offer. Showed up, test drive was good. Took about an hour to do the paperwork and I was ou talked to Marcus and negotiated a price. Sent me a written offer. Showed up, test drive was good. Took about an hour to do the paperwork and I was out the door. I recommend buying a vehicle here for anyone. Thanks Marcus! More

I texted to ask about battery replacement and got a call back from the service department. I was told the price of a battery was "about $150" and installation was "not much.". When I pressed for exact numbe back from the service department. I was told the price of a battery was "about $150" and installation was "not much.". When I pressed for exact numbers I was told $165 + $40 for labor. I confirmed that it would cost me $185 (+ tax & disposal fee) out the door, after applying a $20 battery install dealer offer. I brought the car in for the battery install and an oil change and was charged $180 for the battery + $60 labor, or $220 (+ tax & fee) out the door with the dealer coupon. That $35 hustle is pretty trivial -but it's the last $35 Pacific Honda will get from me. We bought our 2020 CRV Hybrid there and have had all our service done there for 5+ years. It will be inconvenient to drive 10 miles farther to the dealer where we had our previous Honda serviced for all 200,000 miles that we owned it, but at least I know I won't be lied to there. More

Great service and I recommend this dealer, punctuation is key, I definitely come back for servicing my civic key, I definitely come back for servicing my civic More

Ask for Juan Cruz - The Best Car Buying Experience! Wow! A huge thank you to Juan Cruz for making my car buying process so seamless and enjoyable. His knowledge of the new 2026 Civic Sport Hybrid Tour Wow! A huge thank you to Juan Cruz for making my car buying process so seamless and enjoyable. His knowledge of the new 2026 Civic Sport Hybrid Touring is top-notch. More importantly, he made me feel welcome, comfortable, and truly appreciated from start to finish. There was zero pressure, just fantastic service. I left with the car I really love, and I couldn't be happier. If you go to Pacific Honda, ask for Juan. You won't be disappointed! More

Great service as always! Ryan Soliman always gets the job done. 5th car is will always use him Ryan Soliman always gets the job done. 5th car is will always use him More

Outstanding Service. Matthew L. And the Sales Manager Juan were great and made the process smooth and easy. This is my second purchase from Pacific Honda and will retur Matthew L. And the Sales Manager Juan were great and made the process smooth and easy. This is my second purchase from Pacific Honda and will return a 3rd time without hesitation. More

PH called me to schedule an appoinment for a recall. Within the 10-15 days of the appointment, I had at least 10 contacts reminding me of my appointment. I assumed a tech would be waiting for me. Howeve Within the 10-15 days of the appointment, I had at least 10 contacts reminding me of my appointment. I assumed a tech would be waiting for me. However, when I arrive and met with Erick Calderon, I was informed that my 9:00am appointment meant the car MAY be ready before closing. I called Erick between 2 and 3pm and left a text and called twice with no answer. So, I drove there at 3:19pm and saw my CRv parked near the waiting room. I thought it was ready for pick-up and they failed to be notified. I found Erick who told me the car was not ready but would be done by closing. Of course I was angry and drove away. At 3:52 pm, Erick called informing the car was ready and suggested that the vehice I saw was not mine. Note, I have a retired USMC license frame, plus I know my license plate number and I looked inside and saw my property inside. I returned to PH at 4:52 pm and my car was parked in the same spot. I also have a GPS tracking device on my car that shows movement. It did not move between 2:55pm until I took possession at 5:02 pm. Erick basically lied to me to possibly cover overlooking notifying me of the completion. My intention is to make this the LAST vehicle purchased at Pacific Honda. I have purchased eight new cars there and have overlooked several unhappy visits to the service department. I have reached my limit. More

Great service. i will definitely will recommend to friends and family. Thanks for everything and see you next time. i will definitely will recommend to friends and family. Thanks for everything and see you next time. More

I had an outstanding experience at this dealership. The customer service was excellent, friendly, professional, and attentive from start to finish. They offered me a great price and made the process qu The customer service was excellent, friendly, professional, and attentive from start to finish. They offered me a great price and made the process quick and easy. Every question I had was answered clearly and without hesitation, which gave me confidence in my purchase. I highly recommend this dealership to anyone looking for a hassle-free car buying experience. More

Tes greeted me immediately. She was very friendly, helpful, and thorough. She helped me through every step from start to finish. She is amazing! Rico was very generous and helpf She was very friendly, helpful, and thorough. She helped me through every step from start to finish. She is amazing! Rico was very generous and helpful. Jojie made everything quick, easy, and informative. Even the employees who were not directly involved made sure to greet me and made conversation. This was the best car buying experience I've ever had! More