
Pacific Honda
San Diego, CA
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Great service! Juan and Jojie were amazing! We would want to buy a car at this dealership again if they are working there. Juan and Jojie were amazing! We would want to buy a car at this dealership again if they are working there. More
Well organized attentive service personnel. Efficient intake and check out service. As a first time customer I was very impressed and pleased. Thanks to Jun and the rest of the staff. Efficient intake and check out service. As a first time customer I was very impressed and pleased. Thanks to Jun and the rest of the staff. More
Thank you Pacific Honda staff for your professionalism in our auto purchase process. Our sales consultant Tess was absolutely wonderful with her service and knowledge. Our finance department consultant was v our auto purchase process. Our sales consultant Tess was absolutely wonderful with her service and knowledge. Our finance department consultant was very helpful. And a big thank you to JR Kaminski for helping us with our automotive needs. More
Pacific Honda personnel are friendly, helpful, thorough, polite and efficient. Their attitude makes one want to be a loyal customer. The facility waiting areas are clean and the chairs are comfortable. The polite and efficient. Their attitude makes one want to be a loyal customer. The facility waiting areas are clean and the chairs are comfortable. The restrooms are clean. It is also good to see more female employees. I sm a professional female and appreciate that they seek diversity. More
Customer service staff are uninformed and poorly trained. I got four different answers for how long my car would be there. I was told you had courtesy cars but then when I was there they said not on Thursday I got four different answers for how long my car would be there. I was told you had courtesy cars but then when I was there they said not on Thursdays. I came FOUR times to appointments that never took place. When I did have an appt. I was on time and still waited 30 minutes while the employees (5 of them) were talking about one car and had “chants” to yell when they did something. We just sat.The service and experience was terrible and I would never recommend Pacific to anyone. The ONLY person who was competent and seemed to care was John Abiao.He saw what a mess it was and very pleasantly did everything he could to get my car serviced. He is a golden employee and deserves to work in a quality shop. More
Love Pacific Honda! It’s my dealership of choice in the San Diego area; highly recommend it to anyone who is (or will be) a Honda owner. It’s my dealership of choice in the San Diego area; highly recommend it to anyone who is (or will be) a Honda owner. More