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Pacific Honda

Honolulu, HI

4.3
227 Reviews
Pacific Honda
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188 S Beretania St

Honolulu, HI

96813

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Showing 227 reviews

December 02, 2017

Efficient Sales Process Pacific Honda has great ads each week in the paper as well as on their website and honors the prices in their ads. I have visited the three Oahu Honda More

by Davitcha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Tang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Shu
Dec 04, 2017 -

Pacific Honda responded

Hi Davitcha, Thank you for your review of our dealership and staff. We really appreciate your positive comments and letting us know that you had a positive experience with our sales staff. Please contact any of us if you have any questions or concerns. THank you, Edward Ing Marketing/Customer Relations Manager

November 30, 2017

Excellent customer service I needed a car. Researched Toyota, which I own, and planned to buy again. However, the response from sales staff was poor. Bill at Pacific Honda r More

by Tanuki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2017 -

Pacific Honda responded

Hi Tanuki, Thank you four your review. We really appreciate you purchasing your vehicle from Pacific Honda. Its great knowing that Bill took great care of you. Please contact us, if there are any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager

November 30, 2017

AMAZING Experience! I’m glad that I was able to basically walk in and out with a peace of mind. The overall experience was great, especially with the explanations provide More

by heyfromtay@me.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Luna
Dec 01, 2017 -

Pacific Honda responded

HI heyfromtay, Thank you for your review. Pacific Honda is happy knowing that their customers are leaving with a great experience and 100% satisfaction. Please contact any of us if there are any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

November 27, 2017

Best Experience EVER!! I can't even express how grateful I am for such an easy car shopping experience! I HATE shopping, especially for cars. I'm usually a Volvo girl (don't More

by Leslie H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Luna
Nov 29, 2017 -

Pacific Honda responded

Hi Leslie H, Thank you for your wonderful review. Fernando is patient and easy to work with. Pacific Honda is happy knowing that our staff only gives the best customer service. Please contact any of us if there is anything we can assist with. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

November 24, 2017

Buying a new car after 17 years. My experience was excellent. Needed lot of info. in order to own and drive new Civic Touring. Logan's help was generous, tremendous and professional. More

by Touring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Nakano (Repair Service Dept.), Logan Tanno
Nov 28, 2017 -

Pacific Honda responded

Hi Touring, Thank you for taking the time to review our staff and Pacific Honda. we appreciate knowing that our staff took great care, or excellent care of their customers. Please contact any of us for any assistance. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

November 23, 2017

Purchasing 2017 crv Loved my experience working with this dealership! I would definitely recommend this dealership to my friends and will tell them to ask for Bill Tang! More

by NYG96813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Clark
Nov 27, 2017 -

Pacific Honda responded

Hi NYG96813, Thank you for your review. Pacific Honda is happy knowing that Bill made your car purchase experience a awesome one. We really appreciate you referring your friends and to Pacific Honda and Bill Tang. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

November 23, 2017

Awesome! Great service! Logan worked very well with me. After test driving, he kept me updated on what was still in stock and wanted to make sure I would come More

by Seguchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Foong (servicing), Logan Tanno, Robert Clark
Nov 27, 2017 -

Pacific Honda responded

Hi Seguchi, Thank you for your review. Congratulations on your awesome new car. Pacific Honda is happy to know that you were well taken care of by Logan, Robert, and Ryan. Please contact any of us if there is anything we can assist you with. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

November 22, 2017

Excellent salesman (Fernando) Fernando listened to our concerns and questions with sincerity. He aso gave suggestions on things we never thought about. This was our 3rd visit to a More

by Alkane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Luna, Robert Clark
Nov 22, 2017 -

Pacific Honda responded

Hi Alkane, Thank you for purchasing your vehicle from us after 3 visits. We really appreciate your business. Please contact Fernando or I if you have any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager

November 21, 2017

Stress Free Great experience. I was able to get the model and color I wanted. All the details were explained clearly and all my questions answered. Would definite More

by Teer8892
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2017 -

Pacific Honda responded

Hi Teer8892, Thank you for your review. Pacific Honda really appreciates you referring customers to Bill Tang and the Pacific Honda Dealership. It's great that our top sales consultant was thorough with our customers. Please contact Bill or I if you have any questions or concerns. Thank you again, Edward Ing Marketing/Customer Relations Manager

November 21, 2017

Very friendly and helpful All the employees at Pacific Honda were very friendly and helpful. I was a first time buyer and Wes made the process very easy for me. When it was tim More

by Malia6
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru
Nov 22, 2017 -

Pacific Honda responded

Hi Malia6, Thank you for your review and recommending your friends and family to Wes. He is a patient sales consultant with great vehicle knowledge. Thank you again for your customer loyalty, Edward Ing Marketing/Customer Relations Manager

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