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Pacific Honda

Honolulu, HI

3.8
228 Reviews
Pacific Honda
Contact Dealership

188 S Beretania St

Honolulu, HI

96813

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Showing 228 reviews

July 07, 2017

AWESOME SERVICE!!! Helu ʻekahi hoʻi!!! Evan Harris went beyond to help us purchase our car from off-island! It was our first time purchasing this way and it was an incredible experience! Fr More

by nohiamahina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Harris
Jul 11, 2017 -

Pacific Honda responded

Hi nohiamahina, Thank you for your review. It's great to know our sales staff (Evan) went beyond the usual expectation of excellent customer service. I will let Evan know your appreciation. Thank You Again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 07, 2017

Hopped over to Honda Jordan was very friendly and welcoming when I stopped by to look at the Honda HRV. He was able to answer all the questions I had from trim selection t More

by KS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Nip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Shu
Jul 11, 2017 -

Pacific Honda responded

Hi KS, Thank you for your review on Dealer Rater. It's nice to know that Jordan Nip and Alex Shu displayed excellent customer service. Please contact any of us if you have any questions or concerns. Thank You Again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 07, 2017

Ask For Nip! This is the best experience I've ever had at a dealership! Everyone was great and willing to work things out for a win-win-win solution. Matters went More

by ahaoatai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Nip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2017 -

Pacific Honda responded

Hi Ahaoatai, Thank you for the great review, a triple win for you is a bonus for us knowing we displayed excellent customer service. If you have any questions or concerns, please contact Jordan or I. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 07, 2017

Hassle free and easy My girlfriend and her mom were looking for a van because they have a big family. What was really great was how simple and painless they made this proc More

by mperez91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Nip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2017 -

Pacific Honda responded

Hi mperez91, Pacific Honda thanks you for the great review. Its nice to know our sales staff is going above and beyond. I will definitely let Jordan Nip know that his customer service was excellent. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 06, 2017

Awesome!!!! Worked with Jordan on getting my Honda Fit. He knew the color I would have wanted and fell in love. I would go back to him again and tell everyone t More

by hamodo75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Nip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2017 -

Pacific Honda responded

Hi Hamodo75, Thank you for your review. Pacific Honda thrives off of excellent customer service. We look forward to doing business with you soon. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 06, 2017

Salesperson of the Year! Jordan Nip made my experience at Pacific Honda worth while. I was nervous. But he was friendly and I had an immediate liking towards him as if I was More

by MP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Nip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2017 -

Pacific Honda responded

Hi MP, Thank you for the great review. I am glad Jordan Nip is taking good care of our Pacific Honda customers. We both hope that we hear from you sooner then later. Please feel free to contact Jordan or I for any help with your purchase. Thank you, Edward Ing Marketing/Customer Relations Manager edward.ing@hondahawaii.com

June 19, 2017

Amazing first car buying experience I went in not really know what car I wanted. Wes was extremely knowledgeable about the cars I asked about and took me on a test drive with each one to More

by Anotherbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru
June 18, 2017

Purchasing my brand New 2017 Honda Fit I had an amazing experience purchasing the perfect car (Fit) for me, a Honda Fit. Wes Katekaru was my dealer and had such a humble yet knowledgeable a More

by Nivabey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru
June 02, 2017

Exceptional Customer Service My lease was up and I planned to lease another Honda Civic because I was so pleased with the service I received the first time I leased the car from P More

by Happy Honda Customer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed, Eric, Doug, Alex
February 17, 2017

Carelessness on Paper work From early on of the transaction, they weren't sure what paperwork they needed and kept asking more in the middle of the process. When they proceed, t More

by Cris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lilani, Ian, John
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