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Pacific Honda

Honolulu, HI

4.3
227 Reviews
Pacific Honda
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188 S Beretania St

Honolulu, HI

96813

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Showing 227 reviews

February 01, 2018

Five Star Experience Jason and Doug made my car buying experience pleasant and hassle free. What I appreciate most is that they did not pressure me into buying, or adding More

by GreatFit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Oda, Jason Jalayahay
Feb 02, 2018 -

Pacific Honda responded

Hi GreatFit, Thank you for your review. Pacific Honda is happy to know that your car buying experience went well. Let any of us know if you have any questions or concerns about your vehicle purchase. Thank you, Edward Ing Marketing/Customer Relations Manager

January 30, 2018

Fast and helpfull Got in and out very quickly with everything I wanted. I wasn’t ambushed or harassed just friendly service. Found the car I wanted and got everything t More

by Illneverusethisagain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru, Alex Shu
Jan 30, 2018 -

Pacific Honda responded

Hi Illneverusethisagain, Thank you for your review. Pacific Honda is glad that you had a hassle free and friendly experience. We are glad our staff took care of you. Please contact Alex or Wes if you have any questions or concerns pertaining to your purchase. Thank you, Edward Ing Marketing/Customer Relations Manager

January 26, 2018

Honda Fit I had a bad accident last week which resulted in a total loss, so I came down to Pacific Honda in the market for a new car. The salesman that helped m More

by JumpStreet2100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Oda
Jan 26, 2018 -

Pacific Honda responded

Hi JumpStreet2100, Thank you for your review. Pacific Honda is happy to know that their sales staff is taking care of our customers. We look forward to seeing you again and helping you with any other auto needs. Thank you, Edward Ing Marketing/Customer Relations Manager

January 22, 2018

Not A Good Dealership I was ready to buy a new vehicle today but they made it so problematic I went elsewhere instead. They refused my trade-in and were not knowledgeable More

by ridgeline001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rather Not Say
Jan 26, 2018 -

Pacific Honda responded

HI ridgeline001, Thank you for your review. I really would like to hear more details of your experience and who the sales consultant could be, Pacific Honda strives on excellent customer service. Please contact me if you would like to further discuss your customer experience. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com (808) 447-2113

January 19, 2018

Great customer service! From start to finish it was just great customer service. Options were laid out, compared and explained. Bottom line, brought the car we liked home More

by Raygunner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru
Jan 30, 2018 -

Pacific Honda responded

Hi Raygunner, Thank you for your review. Pacific Honda is happy knowing that you left as a very satisfied customer due to great customer service. Please contact any of us if you have any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager

January 13, 2018

I did not have credit and they did their best to help me. I' When I arrived in the Honda the Seller give me total attention and i didn’t have credit and they figure out my problem and now I’m my new car because More

by Suh808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jalayahay
Jan 18, 2018 -

Pacific Honda responded

Hi Suh808, Thank you for your review of Pacific Honda. Jason is greatly appreciated for his calm and helpful Aloha spirit/attitude. Please contact Pacific Honda if there are any questions pertaining to your vehicle purchase. Thank you, Edward Ing Marketing/Customer Relations Manager

January 12, 2018

First Car Jason was very friendly and had a welcoming personality. Since this was my first car purchase, he was very patient and answered all the questions I as More

by kvneko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jalayahay
Jan 18, 2018 -

Pacific Honda responded

Hi kvneko, Thank you for your review. Pacific Honda appreciates our great sales staff that makes customers feel welcome in our dealership. Please contact Jason if you have any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager

January 04, 2018

A great experience! Jason was my salesman and he was a joy to work with. The transaction was fast and hassle-free. If I have to buy another Honda I would ask for Jason More

by 4-Car Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jalayahay
Jan 05, 2018 -

Pacific Honda responded

Hi 4-Car Guy, Thank you for your review. Pacific Honda is glad to know that Jason took good care of your hassle free purchase. We appreciate the thought of you staying loyal to our sales staff due to customer care. Please contact Jason or I, if there are any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

December 28, 2017

Buying new car Great care, fast, helpful and ver accommodating. Would recommend Wes highly. The showroom is colc, but I was in a wet bathing suit, so maybe I fel More

by Pranlet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru
Jan 02, 2018 -

Pacific Honda responded

Hi Pranlet, Thank you for your review. Pacific Honda is glad to know that our sales staff is great at taking care of their customers. Please contact Wes if you have any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations

December 25, 2017

Average dealership This dealership was just average. I already knew what car I wanted to get so the process of test driving the car was fast and easy. I spent a total of More

by Firsthonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Feng, Alex Shu
Jan 02, 2018 -

Pacific Honda responded

Hi Firsthonda, Thank you for your review and understanding of the time constraints in the sales process. Pacific Honda is happy that our sales consultant, William knows how to take care of our customers. Thank you, Edward Ing Marketing/Customer Relations Manager

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