Pacifico Hyundai

Excellent service, Chris was very personable and professional. I appreciated his willingness to work with me and help me find the right car for the price I was looking to pay. Thanks! professional. I appreciated his willingness to work with me and help me find the right car for the price I was looking to pay. Thanks! More

I just had my second son and it was time to trade in my gas guzzler for a fuel efficent car. I really wanted a Hybrid, but as I shopped around my dealerships tried to push other cars on me that I DIDN'T w gas guzzler for a fuel efficent car. I really wanted a Hybrid, but as I shopped around my dealerships tried to push other cars on me that I DIDN'T want. Some even had the nerve to tell me I couldn't afford without even asking me how I was going to pay for it, they based it off the price I wanted to pay. Little did they know I already had an auto draft check for more than the Hybrids I had in mind, not to mention enough money in my bank account to pay for the car outright if I wanted to. NOT AT PACIFICO, they addressed my needs, took the time to learn exactly what I was looking for and MOST IMPORTANTLY meet my needs above and beyond the industry standard. I can say that because I went to a ton of dealerships. First person I contacted was Cynthia Crum, she was so caring and really treated me with respect and honesty. After hearing and understanding what I was looking for we set up an appointment for me to come down and look at a few cars. Pacifico in Philadelphia by the automall has multiple brands of cars to choose from, not to mention all the used cars to look at, if you are serious about buying make sure you stop by there first. When I arrived they immediately greeted me, but in a friendly way, not that crazy saleman way I got at the other dealerships. They offered me something to drink and a pretzel. Cynthia, introduced me to Brett Morris and explained to him exactly what I was looking for...this was from just one phone call the day before...proof that she was truly listening to me when I was speaking. Brett took the time to show me the vehicles Cynthia had suggested. Brett wasn't pushy or trying to steer me to the more expensive cars or even suggested a car that didn't meet my needs. After being shown multiple cars I new the one I wanted, 2012 Sonata Hybrid. I still wasn't ready to buy because I had to discuss it with my wife first and arrange for her to check the car out. I just wanted to make sure she liked it before I committed. Instead of being pissed or not taking me for a serious buyer they encouraged it. They let me take the car home to her! SHE LOVED IT!!! The next day I showed up with it, but due to time restraints I couldn't spend the time to purchase the vehicle, I have a 1 month old son and a 2 two years old that needed me home. Once again, Brett and Cynthia completely understood and never seemed pushy or unnerved by the fact I hadn't signed the dotted line yet. I returned the following Monday ready to sign. Unfortunately Brett wasn't there, so I was introduced to Andrew Michaels. Andrew took the time to explain everything. HE WENT ABOVE AND BEYOND SO MUCH THAT I WILL NEVER GO ANYWHERE ELSE FOR A VEHICLE. You have to understand he spent hours educating me on my new car, Pacifico's customer service commitment and helped me set everything up from top to bottom. If you are at Pacifico ask for Andrew Michaels because you will leave knowing how to get the most out of your new vehicle. I have never felt so satisfied with a purchase, that includes my home, furniture, electronics and appliances as I did with my new car. I just want to thank them for everything, I got the car I wanted, the price I wanted and they got a customer for life. Thank you Cynthia, Brett and Andrew for everything. Tony McCann More

Be careful of if you plan to buy a car from here.Review your paperwork before you sign. Don't get fooled into accepting Data Dots but if you do make sure your not paying $200.00 for them. My car buying your paperwork before you sign. Don't get fooled into accepting Data Dots but if you do make sure your not paying $200.00 for them. My car buying experience was a complete cluster F^&#@. They sent me out the door without a temporary registration or inspection stickers on the car. I had to come back the next day to have the car cleaned and inspected. I receieved the registration card in the mail with no registration sticker. More

Andrew was incredibly knowledgable and explained everything from the current state of the car to possibilities in the future. He was captivating and treated my father and I as more than customers, w everything from the current state of the car to possibilities in the future. He was captivating and treated my father and I as more than customers, which was notably different than other dealers. He made us very comfortable and would explain to me what he and my father were talking about. I love the car and loved Andrew. Great service! More

I'm pretty happy as long as I get the price I'm looking for. These guys gave me what I wanted without me even having to ask for it. They had the exact car I was looking for and gave it to me for a great for. These guys gave me what I wanted without me even having to ask for it. They had the exact car I was looking for and gave it to me for a great price. No haggling or silly games. Go here for a large inventory and great prices... oh, yeah, and did I mention they bent over backwards for me as far as the customer service goes? Seriously, check out their inventory online, then call this dealership for a quote before going anywhere else. More

They gave us a written quote [beating the AAA quote] and guaranteed that it would not change when we went to buy the car. They were very fast to respond to all questions with email and phone. Everyone was v guaranteed that it would not change when we went to buy the car. They were very fast to respond to all questions with email and phone. Everyone was very friendly and helpful. We got to choose the color when we arrive and take a test drive before the purchase. There was no stress and no sales pressure and they offered the best price. They were thoughtful and thorough. We will definitely do business with them again. Thanks. The Callahans and Morgans. More

Great staff and great cars Just got a brand new mazda 3 with the sky active gas mileage and I love it. My salesman was James Fishburne and he was awesome. He was great to work with because he is the first with the sky active gas mileage and I love it. My salesman was James Fishburne and he was awesome. He was great to work with because he is the first salesperson in our car process to truly try to flind and fill all of our needs. He was. very funny, a great listener, and it seemed like he knew everything about sky active. We had a fun time and we are going back to buy our son a car soon. If you want a mazda this is the place to go. More

Brad was my salesman he was knowledgeable and had the right answers to ensure I knew how all the options worked on my vehicle. Thanks again Brad and will refer you in the future right answers to ensure I knew how all the options worked on my vehicle. Thanks again Brad and will refer you in the future More