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Pacifico Hyundai

Philadelphia, PA

4.7
1,812 Reviews

6715 Essington Ave

Philadelphia, PA

19153

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1,812 Reviews of Pacifico Hyundai

May 19, 2023

Great place, friendly staff, great technicians. No long waiting time. Like the pretzels and coffee. More

by Peaches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Castro and Jordan Hunyh
May 22, 2023 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 18, 2023

Takes too long to get an appointment for service. Wait uncomfortable. They should tell customers they are under construction. Got lost going home because of construction. More

by bam500
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ariel Munoz Jr.
May 18, 2023 -

Pacifico Hyundai responded

We’re sincerely sorry to hear you weren’t satisfied with your visit. We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance.

May 16, 2023

The dealership is very professional and courtesies. They have no problem answering any questions you might have. I have been coming here for years and wouldn't go any where else. More

by Lady Di
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Dennis Golden
May 17, 2023 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 15, 2023

Very responsive and efficient team. Everything was clear from the very beginning and there were no surprises along the way. More

by Peter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alie Sesay
May 17, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 11, 2023

Easy to set appointments, communicative, friendly and thorough. At every level and step, it feels like a team. More

by lfugaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, Dennis Golden, Robert Lacy, Arthur Hawkins, Steve Cichetti, Mike Brown, Louis Cairo, Jeff Horebe, Charles Carmichael, Jacques (Jay) Nicaisse, Joe Gresh
May 12, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 04, 2023

I love the personable realationship I get with the team. They are all knowledgeable and talk to u abt your repairs with respect and compassion. I feel comfortable when I take my car for service. Thank u P More

by roz
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James in the service dept. 5 stars, Dennis Golden
May 04, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 02, 2023

Been dealing with this Pacifico dealership for many years and always satisfied. Friendly and professional More

by Ppitstop24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, Dennis Golden
May 03, 2023 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 02, 2023

Courteous, knowledgeable staff. treated with patience and professionalism.would not hesitate to return for next vehicle. More

by Elantra
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Oquendo, Acia Gay III
May 03, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

April 28, 2023

Had my car service at this location for a recall and could not get ahold of anyone at the dealership for hours when it was time to pick up my car. Was never notified that my original appointment had to More

by jssardin9
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Carmichael
May 01, 2023 -

Pacifico Hyundai responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

April 22, 2023

I bought a car here 10 years ago. .. Late May 2012 bought a 2013 Hyundai Sonata Limited. It was the best dealer experience I've had, with a decent price too. Now hoping to be a repea More

by marks_01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
(Sorry, it was a long time ago - I don't think they work there anymore.)
Apr 26, 2023 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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