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Pacifico Hyundai

Philadelphia, PA

4.8
1,818 Reviews
Call Dealership (610) 320-2146
View Awards

6715 Essington Ave

Philadelphia, PA

19153

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1,818 Reviews of Pacifico Hyundai

May 11, 2023

Easy to set appointments, communicative, friendly and thorough. At every level and step, it feels like a team. More

by lfugaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, Dennis Golden, Robert Lacy, Arthur Hawkins, Steve Cichetti, Mike Brown, Louis Cairo, Jeff Horebe, Charles Carmichael, Jacques (Jay) Nicaisse, Joe Gresh
Report | Print
May 12, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 04, 2023

I love the personable realationship I get with the team. They are all knowledgeable and talk to u abt your repairs with respect and compassion. I feel comfortable when I take my car for service. Thank u P More

by roz
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James in the service dept. 5 stars, Dennis Golden
Report | Print
May 04, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 02, 2023

Been dealing with this Pacifico dealership for many years and always satisfied. Friendly and professional More

by Ppitstop24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, Dennis Golden
Report | Print
May 03, 2023 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 02, 2023

Courteous, knowledgeable staff. treated with patience and professionalism.would not hesitate to return for next vehicle. More

by Elantra
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Oquendo, Acia Gay III
Report | Print
May 03, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

April 28, 2023

Had my car service at this location for a recall and could not get ahold of anyone at the dealership for hours when it was time to pick up my car. Was never notified that my original appointment had to More

by jssardin9
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Carmichael
Report | Print
May 01, 2023 -

Pacifico Hyundai responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

April 22, 2023

I bought a car here 10 years ago. .. Late May 2012 bought a 2013 Hyundai Sonata Limited. It was the best dealer experience I've had, with a decent price too. Now hoping to be a repea More

by marks_01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
(Sorry, it was a long time ago - I don't think they work there anymore.)
Report | Print
Apr 26, 2023 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

April 17, 2023

We were greeted when we walked in the door, and Michael was very helpful and patient through the entire process. More

by srollins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Delia
Report | Print
Apr 20, 2023 -

Pacifico Hyundai responded

Thanks for taking the time to share your experience with Pacifico! We take pride in giving outstanding service to every customer, and we're overjoyed to receive your compliments and appreciation. We hope to see you here again, and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

April 16, 2023

Extremely customer centric, well organized and very good technical team are some of the good qualities of the Pacifico Hyundai More

by Sunil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamont Dean, Jason Oquendo, Mike Conahan, Steven Cromartie, Acia Gay III, Juan Pablo Landivar, Brandon Lokey, Dylan Price, Ann Cohen, Robert Dow II
Report | Print
Apr 20, 2023 -

Pacifico Hyundai responded

Thanks for taking the time to share your experience with Pacifico! We take pride in giving outstanding service to every customer, and we're overjoyed to receive your compliments and appreciation. We hope to see you here again, and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

April 08, 2023

The car buying process start to finish was easy and enjoy. Mike C. was a great rep! More

by Courtney Durham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Conahan
Report | Print
Apr 20, 2023 -

Pacifico Hyundai responded

Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

March 30, 2023

good customer service and service over the years . very professional and keep you informed of what's happening. More

by penn17899
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
Report | Print
Mar 30, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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