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Pacifico Hyundai

Philadelphia, PA

4.8
1,819 Reviews

6715 Essington Ave

Philadelphia, PA

19153

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1,819 Reviews of Pacifico Hyundai

June 04, 2021

SALES TEAM IS GREAT BUT SERVICE IS HARD TO MAKE APPOINTMENTS, SPOKE SPOKE TO TOM FLYNN ON TWO OCCASIONS A YEAR APART BUT NO HELP More

by catman7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
LAMONT DEAN BEST IN SALES , Dennis Golden, Maria Pacifico, Tom Flynn, Chris Harmer, Lamont Dean, Jason Oquendo, Steve Cichetti
Jun 04, 2021 -

catman7 responded

YOU SHOULD HIRE MORE STAFF, I WAS TOLD BY FYNN YOUR ARE UNDER STAFFED, FOR OVER TWO YEARS!

May 29, 2021

Everyone is great Steven, Joe and Chris are great assets to your company I would recommend Steve to anyone looking to buy a car. Joe and Chris was also very helpful More

by Lindywhite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Cromartie
Jun 02, 2021 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 21, 2021

The integrity and took the time to explain what we didn’t understand. We wasn’t rush or push into making a decision. Thank You. More

by Msmae164
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Cromartie
Jun 02, 2021 -

Pacifico Hyundai responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

May 18, 2021

very professional and efficient was.in and out with out any hassle .your sales rep Mr. Steven Cromartie was very knowledgeable in helping answering all question we had Thank you. More

by mscandyapple000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Cromartie
Jun 02, 2021 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 18, 2021

Basically I was trading in a 2019 Hyundai Tucson with 12 lease payments left for a 2021 Hyundai Tucson. They gave me their offer & I went home to think about it. Called back later in the day & countered wit More

by Billy from Philly
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Harmer, Mike Conahan, Bryan Foley, Brandon Lokey
Jun 02, 2021 -

Pacifico Hyundai responded

We’re sincerely sorry to hear you weren’t satisfied with your visit. We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance.

Jun 02, 2021 -

Billy from Philly responded

Call me to discuss the matter. Thank you.

May 12, 2021

Everyone is always helpful and friendly. They quickly got my car in for service and contacted me as soon as it was finished. Also checked to see if all recommended service was up to date. More

by s_grosso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden, Lamont Dean
Jun 02, 2021 -

Pacifico Hyundai responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

May 11, 2021

Your sales rep. Mr Freeman is second to none. He’s very knowledgeable in his field. I will recommend him to anyone looking to buy a vehicle. More

by Martin137
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dahlia Callum-Wilson, David Heffernan
Jun 02, 2021 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

April 23, 2021

Service Advisor Amanda White was very polite and caring. Took time to explain what’s going and explaining how it was going to be done. More

by Lwhandymanjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda White
Jun 02, 2021 -

Pacifico Hyundai responded

Hi Lwhandymanjoe, Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

April 20, 2021

Thank you Pacifico Hyundai, we love our new Sonata. Thank you Brandon for making the process so easy and Thank you for explaining everything in detail. More

by TR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Lokey
Jun 02, 2021 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

April 01, 2021

Brandon made the whole car buying process as smooth as possible! He is super friendly and professional .. best car buying process I’ve ever been through! More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Lokey
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