Pacifico Hyundai

Easy Day First time buying a car on my own and it was made extremely easy. David was an extremely nice person and definitely great to talk with, especially dur First time buying a car on my own and it was made extremely easy. David was an extremely nice person and definitely great to talk with, especially during the times when we were waiting for paperwork to process. More

As this being my first time visiting a dealership exploring my options on a new vehicle. David went above and beyond to answer all my questions and furthermore. He was very helpful and sweet giving m exploring my options on a new vehicle. David went above and beyond to answer all my questions and furthermore. He was very helpful and sweet giving me all the options on the two cars that I had test drove and looked at. During the during the processon gathering more information to buying my vehicle David exceeded the limits to make sure my Mommom and I were comfortable and kept deep conversation. Even after purchasing my vehicle, he kept in touch with me making sure the car is treating me week and if there was anymore he could do. I am very satisfied with David’s service, thank you for everything! More

Oil Change Every time I schedule an oil change I ask for the estimate of how long it takes because it seems to always take longer. I was told 45 minutes. My ap Every time I schedule an oil change I ask for the estimate of how long it takes because it seems to always take longer. I was told 45 minutes. My appointment was at 9:15 and I didn’t check out with the cashier until 10:55. An attendant came to check in with me around 10:20 to let me know of other services to which I declined. He was nice and said the car would be done in 10 minutes. After 30 minutes I checked in with him and he said he was just finishing up with paperwork. The attendant was nice but being told time estimates and then being wrong or double can be very frustrating. At least try to give an accurate update at the 45 or even 60 minute mark. The cashier was having issues with the computer system which also delayed me leaving. More

Service and Sales Steve Cromartie provided me with options to purchase/obtain a new lease. Very professional & knowledgeable. It's always a nice experience in dealing w Steve Cromartie provided me with options to purchase/obtain a new lease. Very professional & knowledgeable. It's always a nice experience in dealing with Steve. More

Exceptional Customer Service This was my first experience visiting car dealerships on my own to find the right car for me to lease, and I was lucky to be helped by Dave. From the This was my first experience visiting car dealerships on my own to find the right car for me to lease, and I was lucky to be helped by Dave. From the beginning until the end, he was patient and willing to explain things that I didn't understand. I felt that he was very personable, honest, and genuine about wanting me to make the best decision for myself. Even after finalizing the lease, Dave has been easily accessible should any questions or concerns arise. The customer service I received from Dave speaks to the service the dealership provides as well. More

Excellent service Great staff and management. Everyone present and available for questions concerns and just introductions. Sales staff who go out of their way to make Great staff and management. Everyone present and available for questions concerns and just introductions. Sales staff who go out of their way to make the experience a happy one. Especially Michael Della Polla! Wonderful sales representative! More

Not happy I brought my car to fix the issues - engine light - tire pressure light - noise - it stalls-jerks some time I spent overt 1200 dollars but seems like I brought my car to fix the issues - engine light - tire pressure light - noise - it stalls-jerks some time I spent overt 1200 dollars but seems like it did not fix the problem .... engine light is back again in less than 30 min - 30 miles of driving. It’s still stalls- jerks Dennis is very good employee... I have sent out a text message to him along with pic ..... I dm sure he will contact me tomorrow or Monday. More

Knowledgeable, Kind and Thorough David knew everything about the car I looked at. Even thought I had alot of questions he remained patient. He took the time to explain the pricing and David knew everything about the car I looked at. Even thought I had alot of questions he remained patient. He took the time to explain the pricing and how other dealers initially make their prices look low and offer high trade ins but charge large fees. Negotiations were low pressure and I left feeling good about the deal I was given. Would definitely do business with him in the future! More

Very satisfied We are very satisfied with Matt he was very patient with us and did not rush us at all. Would definitely return in the future. Higher recommended!!! We are very satisfied with Matt he was very patient with us and did not rush us at all. Would definitely return in the future. Higher recommended!!! More

Informative, Easy to talk to All around the people that I worked with there were Extremely helpful especially Mike Della Polla. They were patient and any questions I had they help All around the people that I worked with there were Extremely helpful especially Mike Della Polla. They were patient and any questions I had they helped me to understand and worked with me.. even if it had to be broken down... very long day but it is worth it.. thank you again! More