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Pacifico Mazda - Service Center

Philadelphia, PA

4.8
222 Reviews

222 Reviews of Pacifico Mazda - Service Center

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September 07, 2025

Joey Peruto IS VERY HELPFUL FOR ME WITH MY SIXT RENT A CAR SERVICE CARS WITH OR WITHOUT AN APPOINTMENT AND WE APPRECTATE IT. - BERNIE More

by BERNIE
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey Peruto
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

I have been going to Pacifico Mazda for the past 8 years now and I must say everyone that I meet that works there is great very helpful and knowledgeable. I will definitely keep going back. More

by Vicstang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Peruto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lamont Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Foley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Venditti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Thoumma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacques (Jay) Nicaisse
Sep 03, 2025 -

Pacifico Mazda responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 13, 2025

Jay, the service manager, is amazing. I also enjoyed the sales experience as well. Fair- honest, and responsive. More

by Davidngentile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
Aug 19, 2025 -

Pacifico Mazda responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

June 27, 2025

They were prompt in both setting an appointment and communicating about service. They provided good advice and did all required recall work in time. More

by levine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Peruto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

Big shout out and many thanks to Joey and everyone at Pacifico Mazda for taking such good care of me and my Miata. Best experience I've ever had with a dealership service department - and I've owned car More

by HJ38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Peruto
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Great experience here for oil change and wheel alignment. Joe was very knowledgeable and helpful! More

by kevinmodo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gresh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

I've been going to this dealership for a long time. Joe is a super great guy and always works with me and helps put when I have to get work on my car done. More

by kalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gresh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

I had an excellent experience at Pacifico Mazda. Joey provided outstanding service! Despite being clearly busy, he assisted me quickly and made the entire check-in process smooth. He was friendly, p More

by snc525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Peruto
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Came here for my first service. Mazda Service team were great! They sent me inspection videos and recommendations. Thanks Mazda Pacifico! More

by Amey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Peruto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gresh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sugi, Jacques (Jay) Nicaisse
January 25, 2025

Everytime I go to Pacifico Mazda Joe Gresh, Jay, Joey Peruto and their team take great care of me. I drop my car off first thing in the morning, and they have it ready by lunch time. They provide me with More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Peruto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gresh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Squitieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacques (Jay) Nicaisse
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