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Packey Webb Ford - Service Center

Downers Grove, IL

4.7
130 Reviews

130 Reviews of Packey Webb Ford - Service Center

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June 25, 2021

The people were very friendly. They repaired the card and I was very satisfied with the service. The work was done in a short time and the wash wat great. Very happy with Packey Webb Ford More

by janna0410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get his name
Jun 29, 2021 -

Packey Webb Ford responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Packey Webb Ford. If you have any further questions, please give us a call. We're always happy to help! Take care!

June 24, 2021

Poor communication, my vehicle was in the shop for three days before I called to inquiry the status. I requested a loaner, I was told none available, I asked about a rental, i was told none available. It is More

by Disappointed Ford Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve?
Nov 30, 2021 -

Packey Webb Ford responded

We would like the chance to talk to you further so please do call us at (630) 598-4700 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

June 22, 2021

Have been a customer for 35 plus years and always treated with respect . I am a loyal Ford and Lincoln customer buying and leasing. Service is paramount at Packey Webb Fird. More

by Widmar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob in service
Jun 23, 2021 -

Packey Webb Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 18, 2021

The service I received was excellent and in the time promised. I only wish the price of service was more reasonable. My car is getting older and does not justify high service costs. More

by dfp104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marks
Jun 19, 2021 -

Packey Webb Ford responded

Hi, our Staff works hard to go the extra-mile for our valued guests! Thanks for your business! Take care!

May 21, 2021

A great family run business. I always receive the best service. Fast, friendly, and fairly priced. I always recommend them for both sales and service. More

by QWKSAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 30, 2021 -

Packey Webb Ford responded

Qwksand, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. At Packey Webb Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

May 16, 2021

They really help me with fast and very good service allways! I recommend this service. At PACKEY Webb Ford you can find the best quality technician. More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
May 17, 2021 -

Packey Webb Ford responded

Andrew, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

March 25, 2021

I have been buying and servicing my vehicle here for over 10 years and actually I bought my first car here back in the 70’s. More

by geopopo080657
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 07, 2021 -

Packey Webb Ford responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

December 10, 2020

Great service, simple and quick process to get an oil change. The dealership has a large and clean waiting area that made waiting for the oil change pleasant. More

by RJOConnor
Recommend Dealer
Yes
Employees Worked With
Vince
Dec 18, 2020 -

Packey Webb Ford responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

November 30, 2020

Stopped in for Works Service and was done within 1 hour as stated, that is including a car wash. Everyone was very professional and courteous. More

by Amfups
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Packey Webb Ford
Dec 24, 2020 -

Packey Webb Ford responded

Amfups, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

November 01, 2020

Recently purchased transit connect from Mike G. Great Guy No BS. Came in on a busy Friday with a flat on my new transit connect. There was a large bolt in the tire. the service department had me in and out i More

by jjj6325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy
Nov 05, 2020 -

Packey Webb Ford responded

We are happy we could make your experience a positive one! We hope you continue to choose Packey Webb Ford for all your vehicle needs! Take care!

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