Rude salesman, rude management, Rude owner John Webb calls you names and gets bent out of shape because we made a deal but due to my work schedule with long days it was difficult to nail down a day to purchase & then when we were finally able to get there to make the purchase we had more questions about vehicle features that were not included we thought would be standard such as a spare tire. So I said I wanted to think a bit more and see about cost for a real spare tire. So a few days later I was in the neighborhood and stopped there and I texted John Webb that I would like to see the vehicle again and take a test drive once more. so I waiting 15 min nobody responded & I had to leave back to work. John Webb then texted me and said "Gees ! you're buying a fusion not a Lamborghini " then proceeded to call me names and insult me & talk to me in a very condescending tone & comments after my wife said we were going to leave a review about this whole experience. John Webb also feels that we treated him bad because we didn't make the purchase exactly on the days we setup for us. I make my purchases on my terms and dates and John Webb doesn't like it when you do this. I had every intention to make the purchase even after 3 different occasions we were treated like crap ! giving them the benefit of doubt.