Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
132 Reviews of Packey Webb Ford - Service Center
Sort by
July 23, 2020
Best Ford Dealership Took my SUV in for oil change, easy to schedule appointment at Packey Webb Ford.. I was reassured that extra safety precautions were being taken duri Took my SUV in for oil change, easy to schedule appointment at Packey Webb Ford.. I was reassured that extra safety precautions were being taken during the servicing. Quality Dealership and quality customer service. More
by Blonde78
Employees Worked With
Nick Dennis
July 23, 2020
Expectations exceeded, again! I have been using Packey Webb service since 1981. They always do it right and if I have a concern they make it right! My 2018 Mustang GT was just in f I have been using Packey Webb service since 1981. They always do it right and if I have a concern they make it right! My 2018 Mustang GT was just in for maintenance and everything was done to my high standards. Thanks Vince! More
by 3ponies@comcast.net
Employees Worked With
Vince
July 23, 2020
EXCELLENT SERVICE DEPARTMENT!!! Every time we have had to call Dealership for service , from the initial appointment call to the end of our service every person has provided excellen Every time we have had to call Dealership for service , from the initial appointment call to the end of our service every person has provided excellent customer service! We have worked with several representatives at this dealership. All have been friendly, knowledgeable, and helpful in all areas of service. More
by Karen
Employees Worked With
Sam......Mike... others I cannot remember names
July 20, 2020
Professionalism again Once again the service department at Packey Webb Ford was professional and accommodating. They addressed my problem quickly and efficiently. Gave me Once again the service department at Packey Webb Ford was professional and accommodating. They addressed my problem quickly and efficiently. Gave me a loner for the day and my car was ready at the end of the working day. I’d highly recommend Packey Webb for service and sales. More
by hsjr505@aol.com
Employees Worked With
Sam Byrd
July 07, 2020
I have purchased 7 vehicles from Packey Webb ford, mostly because of the service team. I am always met with a smile, treated very well and informed of issues related to the service required. The sales t because of the service team. I am always met with a smile, treated very well and informed of issues related to the service required. The sales team was very good, helping me select the perfect vehicle for my needs and the appropriate maintenance package. The Webb boyz have a happy customer! More
by Amike
Employees Worked With
Sam in service is awesome!
June 29, 2020
C-Max Maintenance Not a lot to report. This was a simple oil change and turn signal bulb replacement. The car is engineered so that the bulbs are difficult to get to, Not a lot to report. This was a simple oil change and turn signal bulb replacement. The car is engineered so that the bulbs are difficult to get to, so I paid to have it done instead of doing it myself. That said, the job was completed with a bit of a wait. No complaints More
by 2016 C-Max
Employees Worked With
Vince
June 15, 2020
I bought my first Packey Webb car in 2001. Many since. The sales and service departments are great, and the management and finance people are the best. The sales and service departments are great, and the management and finance people are the best. More
by tjkoch61
Employees Worked With
Forgot
June 12, 2020
Service I went in for my normal service- all went well with no issues. Work completed on time and quality was there like always. I am very pleased with Pack I went in for my normal service- all went well with no issues. Work completed on time and quality was there like always. I am very pleased with Packey Webb Ford. More
by elhumesy
Employees Worked With
Nick
May 28, 2020
oil change Went in for an oil change in May during COVID-19 at 7am on a weekday. Went as smooth as it could. I got out of the car. They checked me in. I didn't h Went in for an oil change in May during COVID-19 at 7am on a weekday. Went as smooth as it could. I got out of the car. They checked me in. I didn't have to sign anything. Sat in the very clean waiting area and 30 minutes later my car was ready. I prepaid via maintenance plan so I got right in my car (they wiped down the steering wheel & gearshift, door handle, etc. before I got in) and off I went. More
by lskrapka
Employees Worked With
Nick Dennis
