Packey Webb Ford - Service Center

EXCELLENT SERVICE DEPARTMENT!!! Every time we have had to call Dealership for service , from the initial appointment call to the end of our service every person has provided excellen Every time we have had to call Dealership for service , from the initial appointment call to the end of our service every person has provided excellent customer service! We have worked with several representatives at this dealership. All have been friendly, knowledgeable, and helpful in all areas of service. More

They take the time to explain any problems, great people to deal with, I know I can trust them when they are working on my truck to deal with, I know I can trust them when they are working on my truck More

I have purchased 7 vehicles from Packey Webb ford, mostly because of the service team. I am always met with a smile, treated very well and informed of issues related to the service required. The sales t because of the service team. I am always met with a smile, treated very well and informed of issues related to the service required. The sales team was very good, helping me select the perfect vehicle for my needs and the appropriate maintenance package. The Webb boyz have a happy customer! More

C-Max Maintenance Not a lot to report. This was a simple oil change and turn signal bulb replacement. The car is engineered so that the bulbs are difficult to get to, Not a lot to report. This was a simple oil change and turn signal bulb replacement. The car is engineered so that the bulbs are difficult to get to, so I paid to have it done instead of doing it myself. That said, the job was completed with a bit of a wait. No complaints More

I bought my first Packey Webb car in 2001. Many since. The sales and service departments are great, and the management and finance people are the best. The sales and service departments are great, and the management and finance people are the best. More

Service I went in for my normal service- all went well with no issues. Work completed on time and quality was there like always. I am very pleased with Pack I went in for my normal service- all went well with no issues. Work completed on time and quality was there like always. I am very pleased with Packey Webb Ford. More

oil change Went in for an oil change in May during COVID-19 at 7am on a weekday. Went as smooth as it could. I got out of the car. They checked me in. I didn't h Went in for an oil change in May during COVID-19 at 7am on a weekday. Went as smooth as it could. I got out of the car. They checked me in. I didn't have to sign anything. Sat in the very clean waiting area and 30 minutes later my car was ready. I prepaid via maintenance plan so I got right in my car (they wiped down the steering wheel & gearshift, door handle, etc. before I got in) and off I went. More

Best service I really appreciate the care that goes into servicing my Focus. It looked like someone cleaned part of the car that didn't have junk. I really appreciate the care that goes into servicing my Focus. It looked like someone cleaned part of the car that didn't have junk. More

Service in response to dashboard warning light Courteous, professional. Explains and performs repairs to my satisfaction.The people at Packey Webb have always treated me as a valued customer. I re Courteous, professional. Explains and performs repairs to my satisfaction.The people at Packey Webb have always treated me as a valued customer. I recommend them without reservation. More