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Packey Webb Ford - Service Center

Downers Grove, IL

4.6
132 Reviews

132 Reviews of Packey Webb Ford - Service Center

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May 20, 2020

Best service I really appreciate the care that goes into servicing my Focus. It looked like someone cleaned part of the car that didn't have junk. More

by cjsoltau
Recommend Dealer
Yes
Employees Worked With
Unsure of their names. Two employees.
May 11, 2020

Service in response to dashboard warning light Courteous, professional. Explains and performs repairs to my satisfaction.The people at Packey Webb have always treated me as a valued customer. I re More

by kustakj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry don't remember his name
May 04, 2020

Sam and the service techs didn’t excellent job in being Sam and the service techs did an excellent job in being patient to catch the engine stall. Sam also informed me that Ford I was covering that specifi More

by Tmajeski
Recommend Dealer
Yes
Employees Worked With
Sam
April 23, 2020

Met expectations Good service since 1993 on my cars. Very few errors. Would use again for our Escape. Might want to feature more sales on service procedures from tim More

by fugio87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kevin
April 22, 2020

Very good experience We were pleased with the service and will definitely use them again. Good company to do business with, and will go back again when I need service More

by nicetruck8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sorry I do not remember his name
April 10, 2020

Fast, friendly service. They always do fast , good work. They have replaced the rear defector 5 times with great service.. To bad Ford can't fix the problem. More

by tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dennis is a excellant service writer.
April 09, 2020

Fast response honesty diagnosis Will buy again from Fast response honesty diagnosis Will buy again from here Went to golf mill ford and told me warranty not cover came here and warranty covered More

by Rf150
Recommend Dealer
Yes
Employees Worked With
Roger
March 06, 2020

Excellence service. I made an appointment and they were ready for me. Explained what was needed in terms I understood. Waiting room was clean and comfortable. More

by CKM
Recommend Dealer
Yes
Employees Worked With
Bob
March 02, 2020

Great communication with service department so glad I bought my vehicle from packey webb will recommend to others looking to buy a new vehicle in the future More

by kshibes86
Recommend Dealer
Yes
Employees Worked With
Mike, Kevin, Adam
February 20, 2020

Friendly, courteous and knowledgeable staff. I've had nothing but great experiences here. Leased 2 cars here before buying my truck. The service department is great! They take good care of you. The sales More

by dimartini72
Recommend Dealer
Yes
Employees Worked With
I don't remember
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