Paddock Chevrolet
Kenmore, NY
Filter Reviews by Keyword
By Type
Showing 153 reviews
Great working with Paddock We had a good experience with your dealership. JT was courteous, knowledgeable and worked with us to make the deal. We are happy with our Chevy Cruz We had a good experience with your dealership. JT was courteous, knowledgeable and worked with us to make the deal. We are happy with our Chevy Cruze. More
Buyer beware !!! Need a car fast ,while driving around spotted a PT Cruiser in great shape and priced right . Contacted one of their salespeople came right over after Need a car fast ,while driving around spotted a PT Cruiser in great shape and priced right . Contacted one of their salespeople came right over after a few after talking a bit he told us the bank wouldn't not finance a car at that low price . Then he proceeded to show us a Chevy Cobalt in good shape and low mileage at $4995 called it a "Value Car" , on the test drive we noticed some noise from the front end , The salesperson told us it was a link that would be fixed before pick up ,whole buying process took less then two hours. Well good thing I purchased the extended service plan, picked up on a Saturday by Tuesday there was a whining coming from the front end after only 80 miles. Got a service appointment ,was told it was a wheel bearing hub and was covered by them because it was a "Value Car" ,went to my mechanic to have it done. When he put the car up on the lift told me to come take a look at this a broken rear spring ,the rust on it indicated it had been broke for a while. To make a long story short in less then five months had to have repairs done seven times both wheel hubs ,brakes front and back, rear spring, transmission module, now the check traction control light keeps coming on. I do not beat my vehicles my last two trucks both went over 250,000 miles one was 273,000 . Went to three other dealers to see what I could get on a trade in , would have to take a 4000 hit on a trade with the cost of the service that was part of the first loan . More
Jeff Wasik & Marisa (sales assist) great job! Jeff Wasik & Paddock Chevy are just wonderful to deal with. In addition to great deals for 10+ years, they are HONEST, fast & efficient (deals comple Jeff Wasik & Paddock Chevy are just wonderful to deal with. In addition to great deals for 10+ years, they are HONEST, fast & efficient (deals completed same day). First rate business -it is very rare these days & my husband & I really appreciated it. More
Paddock service department Kyle helped us out in service and he was excellent. He went the extra mile and that made all the difference. Definitely returning to Paddock. Kyle helped us out in service and he was excellent. He went the extra mile and that made all the difference. Definitely returning to Paddock. More
Courteous, professional, and quick Service area clean. Service staff was professional, courteous, and the time for actual oil change was within 40 minutes from the time I pulled in. No Service area clean. Service staff was professional, courteous, and the time for actual oil change was within 40 minutes from the time I pulled in. No appointment necessary, and it still only took 40 minutes. More
Worst service possible. My traction control and stability control kept turning off. I went to the service department two times before they fixed it. Once they "fixed it" it c My traction control and stability control kept turning off. I went to the service department two times before they fixed it. Once they "fixed it" it cost me over $300 and I was told the problem would not happen again and if it did within a month I would be covered. A week later the problem happens and I go in the next day to have my truck serviced. The service guy tells me there is nothing he can do and it would be better if my "engine blew up". When I told him that the truck shakes and moves forward on its own it could result in me getting in an accident so it was unsafe he said "and what do you want me to do about that. Im not a magician". During all of this I was also told that I do not know what I am talking about and was repeatedly yelled at and interrupted when I was trying to explain my concerns. Despite being insured that my truck was fixed and be a paying customer I was told to leave the garage because the conversation was over. Do not go there. They just want your money and truly do not care. More
No nonsense, stressfree, and love the new Cruze! Joe Ott and Chris Furlong at Paddock Chevrolet are the only two names you need to know when purchasing a new Chevrolet! They were exactly where I need Joe Ott and Chris Furlong at Paddock Chevrolet are the only two names you need to know when purchasing a new Chevrolet! They were exactly where I needed to be on the new Cruze and followed up to make sure all my concerns were met and that my satisfaction with my car-buying experience continued outside the dealership. Elena Friedrich More
Pleasant experience This place is very clean and everyone is so nice. The service is quick too which is important to me. I've already sent family here. This place is very clean and everyone is so nice. The service is quick too which is important to me. I've already sent family here. More
Stress free! My experience was pleasant from the "greeter" to the "service advisor." They were both welcoming, cordial, and professional. My wait time was very r My experience was pleasant from the "greeter" to the "service advisor." They were both welcoming, cordial, and professional. My wait time was very reasonable. My vehicle was serviced, and I left satisfied. More
Frustrating After a phone call to owner, repair problem is going to be resolved. The phone call shouldn't have been necessary but Paddock service manager was pro After a phone call to owner, repair problem is going to be resolved. The phone call shouldn't have been necessary but Paddock service manager was prompt and polite in teturning my call. More

