Paddock Chevrolet

A true pleasure dealing with the pros at Paddock Bought a new 2016 Silverado at Paddock Chevrolet. I must say that thanks to Bill W. And Tony C. I had a very pleasant and professional buying at exper Bought a new 2016 Silverado at Paddock Chevrolet. I must say that thanks to Bill W. And Tony C. I had a very pleasant and professional buying at experience. This is my 5th vehicle not counting friends and family who have purchased cars here. You can be sure my next purchase will be from Bill and Tony. Thanks for the can't be beat deals. More

Would not work with me. My purchase of a car a Paddock Chevrolet was done under fraud and duress.I had all the information but the Finance partner would not take the time to My purchase of a car a Paddock Chevrolet was done under fraud and duress.I had all the information but the Finance partner would not take the time to look at them or even make copies.Was very combative, unprofessional, bad language and called my information ridiculous and my case was meaning less.And this person was the son of the owner of the dealership.And the other part is that the finance company is at fault also.But the carsalesperson started the fraud with the help of the Finance company.The Finance Company would not work with me either.So my only alternative is to write a Complaint not only against the Dealership but against the Finance Company Ally Financial.I f any one else could help me in this complaint email me at pirates197910@gmail.com. More

Excellent experience I just leased a 2016 Chevy Equinox, and it was an excellent experience. This is our 4th car purchased through this dealership, and will be looking for I just leased a 2016 Chevy Equinox, and it was an excellent experience. This is our 4th car purchased through this dealership, and will be looking for our 5th very soon! The environment is clean, open and welcoming. The employees are friendly and knowledgable. I explained what I wanted, and they gave me various options meeting my requirements. It was an overall very pleasant experience, and I highly recommend for anyone in the market for a vehicle. More

service inspection & oil change had appt. to have car (2009) Cobalt on 4/19/2016 at twelve noon. Was there at 11:30 they took vehicle in I waited until 2:00 P.m.. Went to ask if v had appt. to have car (2009) Cobalt on 4/19/2016 at twelve noon. Was there at 11:30 they took vehicle in I waited until 2:00 P.m.. Went to ask if vehicle was almost done. They John informed me it was not even taken back yet to be serviced, that there was six cars ahead of me. Why would you give me an appt if you cannot service the vehicle at least within a couple of hours. I told the service guy John to bring me my car and that I would not be back. Terrible customer service. I bought this vehicle there and invested in there dealership. Will not go back. More

Terrible customer service dept!! bought a used car from them. When I picked the car up I noticed the brake light didn't work as the salesman backed the car out for me (Mike S.) A w bought a used car from them. When I picked the car up I noticed the brake light didn't work as the salesman backed the car out for me (Mike S.) A week later used the horn, didn't work. A week after that a friend told me the 3rd. brake light wasn't working. They must not check ANYTHING on a used car. Just brutal. Cross them off your list. Never again!!! More

Awful service department This place is horrible. I want to make everyone aware of the issues so that they can better make a decision. Do not buy a car from here. I had a norma This place is horrible. I want to make everyone aware of the issues so that they can better make a decision. Do not buy a car from here. I had a normal visit today just to get my car inspected and I was there for almost 2 hours. My appointment was at 11:30 and it wasn't seen until after 12:30. I was given two excuses. The "appointment" time is only to talk to someone which doesn't make sense because you don't even need an appointment to be seen and the second excuse was that the guys were coming off their lunch breaks. You do have more than one service tech right? The lady who checked me I'm was rude and unsympathetic to the wait time. Overall I would prefer my original dealer over this. I had no problems at Henrich Chevy but I moved to Tonawanda so that is why I used Paddock. Never again. I'll take the half hour drive just to get decent caring service. More

Didn't get was i was told Bad experience and a waste of my whole day... I was told I was getting a new car got my money out the bank then they call me saying they can't get an Bad experience and a waste of my whole day... I was told I was getting a new car got my money out the bank then they call me saying they can't get an approval of any Bank cuz I owe too much money on the truck I already have and they were only trying to give me half of what I owed plus that same day I took my trunk for service cancel my service cuz I was told I was getting a new car . So like things aint go as planned I called and asked if I could take my trunk back to get service and they told me I can't take it back till another 3 more days now that's a very inconvenient because it was their problem not mines for telling me difference and my trunk needed to be fixed never again I will deal with them cuz they wasted not only one day I went there 3 times already trying to trade in my vehicle and 3 time left with nothing More

Damaged engine Bought a 2010 equinox less than 2 yrs ago. Last yr found out engine was full of sludge. Check engine light stays on. Can not get ensp. Cost over 1300$ Bought a 2010 equinox less than 2 yrs ago. Last yr found out engine was full of sludge. Check engine light stays on. Can not get ensp. Cost over 1300$ Since I get the oil changed every 3000miles I KNOW I was not the cause. You had to know you were selling a damaged product.I will tell every one I know to stay clear of your dealership. Want to make it right More

Great expierence with Joe Gagliardo I had the pleasure of buying my car through Joe Gagliardo! He is very knowledgeable and genuine ! My husband and I will only buy our future cars with I had the pleasure of buying my car through Joe Gagliardo! He is very knowledgeable and genuine ! My husband and I will only buy our future cars with him! Thank you for incredible service. More

Buyer beware Bought a 2008 ford fusion. We think that it was I'm a major accident as time goes by. Sold it to us with dry rotted tires .Also think that the miles w Bought a 2008 ford fusion. We think that it was I'm a major accident as time goes by. Sold it to us with dry rotted tires .Also think that the miles were turmed back. Did replace but after that experience we didn't want the car because we wetent sure what else they let go. Wouldn't take it back and now after almost 3 months we are finding more and more things wrong. Don't go there they are crooks. Seriously don't buy from them. They only want the sale. They don't care about you as a customer. More