Paddock Chevrolet
Kenmore, NY
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Don't waste your money here! This place is terrible, all they want is your money first and can careless about the job afterwards.When things go bad they wont fix anything even und This place is terrible, all they want is your money first and can careless about the job afterwards.When things go bad they wont fix anything even under warranty. Go somewhere else More
After going to another dealership to try to do business. I went to paddock. They were helpful and were willing to do business. They won us back. I went to paddock. They were helpful and were willing to do business. They won us back. More
Stay away. The work performed was done improperly. This company simply holds their customers in contempt. I took my Chevy to their service department. Communication with service rep was spotty and th This company simply holds their customers in contempt. I took my Chevy to their service department. Communication with service rep was spotty and the technician actually caused more damage to my car than he fixed. I was lied to about the level of wear on my brakes. Management will not reimburse me, claiming only that they will fix the damage. Why would I ever let them ever touch my car again. They've screen my phone calls and will not respond to messages & voice mails. More
Service center Wouldn't recommend car service here. 2 and 1/2 hours waiting just for a car inspection. Even if u set up an appointment weeks ahead of time. Ridiculou Wouldn't recommend car service here. 2 and 1/2 hours waiting just for a car inspection. Even if u set up an appointment weeks ahead of time. Ridiculous! More
Oil Change Went in for oil change - service associate was very informative of the other items the car needed for the winter months coming up - she took a very th Went in for oil change - service associate was very informative of the other items the car needed for the winter months coming up - she took a very thorough look on all sides of the vehicle. More
Absolutely Fantastic World Class Dealership I have never been to a place before where they cared so much for the customers and finding them the lowest price possible. A huge shoutout to TONY MO I have never been to a place before where they cared so much for the customers and finding them the lowest price possible. A huge shoutout to TONY MOLINO the salesman I bought my car from. He is the best salesman I have ever seen he truly cares about his customers and if you ever need a car I’d highly recommend him. I can’t thank him enough for all his hard work to find me the best deal possible!! More
Great service and excellent inventory The service was fast and customer driven. They even followed up with me to make sure I love the suv and I do. I would use them again. The service was fast and customer driven. They even followed up with me to make sure I love the suv and I do. I would use them again. More
Dissapointed. My complaint is simple. Nobody was or is getting back to me. I'm being ignored. Now my 6 month warranty is up. I have a laundry list of issues from my My complaint is simple. Nobody was or is getting back to me. I'm being ignored. Now my 6 month warranty is up. I have a laundry list of issues from my mechanic which was given to the service department. My mechanic spent 3hrs of his time checking the vehicle before purchase.I was promised the issues were going to be resolved. I HAVE A LONG, STRESSFULL STRUGGLE AHEAD OF ME. I'm so very dissapointed & can't afford to have the problems fixed. I hope Paddock helps me before I consider other venues. More
Outstanding service I had a oil leak with my c hevy equinox and had it at west herr for 6 weeks but dealing with them and GM was a waste of time. They would not honor m I had a oil leak with my c hevy equinox and had it at west herr for 6 weeks but dealing with them and GM was a waste of time. They would not honor my warranty..Took my car to Paddock and within a couple hours they were fixing my car under the warranty.. love this place!! I would recommend to all my Family and friends..Thank you More
Just an inspection Went to get inspection 2017 terrain my car had no scratches whatsoever it took less than an hour but I notice scratches on side of my car and need air Went to get inspection 2017 terrain my car had no scratches whatsoever it took less than an hour but I notice scratches on side of my car and need air in my tire I think if they don't like the way you look or you not some bombshell you won't get good service if you are going in to a place for service and all it takes is for them not to like how you look to mess up your car bad place to take your car they offered to fix it no way I let them touch my car again it will cost to buff out scratches and a new tire not ever going back bad place for your car.wemt in for 10 dollar inspection came out with dammage of 200 dollars or more.be ware. More