Palisades Mazda

Arrived at this dealership to pick up a car I had been discussing with Adel Brea, one of their sales associates, via phone and email. She answered all of my questions, called me back when she said she wou discussing with Adel Brea, one of their sales associates, via phone and email. She answered all of my questions, called me back when she said she would, and even sent me everything we discussed in writing along with an attached offer. Adel connected me with Nikki Barboni, who is one of their sales and leasing consultants. Nikki was a consummate professional, which allowed us to get through all the paperwork quickly. I've heard horror stories of people spending all day at the dealership but this was not the case. She really made my family and I feel at home. When it came time to pay for the vehicle and we couldn't make the payment the way we wanted to, she offered nothing but solutions, which I really appreciated. Lastly, the service I received from the business manager Luis Olivier was awesome as well. He was very precise and made sure all the I's were dotted and T's were crossed. He made sure we understood all the financing for the vehicle by going through the contract page-by-page. He never rushed us, and only asked for signatures once we were comfortable enough to do so. Because of these three individuals, I will be referring as many people as possible to this dealership. Thank you for doing right by us! More

Amazing customer service 10 out of 10 Highly would recommend to anyone with a Mazda recommend to anyone with a Mazda More

Service reps are knowledgeable and good communicators. Waiting area is pleasant. Video presentation of car repair is excellent. Waiting area is pleasant. Video presentation of car repair is excellent. More

Very comfortable experience, salesman (Luis) was very friendly, professional & accommodating, he took time to show us the vehicle as well as explain all the features of the vehicle ( 2023 Cx5 premium plu friendly, professional & accommodating, he took time to show us the vehicle as well as explain all the features of the vehicle ( 2023 Cx5 premium plus certified ) . The vehicle presented very well even before detailing & prep . Roy in finance went over & explained all parts of the transaction in a manner that was thorough & he made sure that we understood the context of all documents. Every contact we had while at the dealership were friendly & accommodating. The building itself was very clean & comfortable . All in all it was a very smooth & non pressured experience , could see ourselves as being return customers Thank you , respectfully Alexander Jablonski More

This is my third Mazda, and one of the reasons for me to choose another one, is the great service I receive every time I take my car for maintenance. My service advisor Kathy also has a great memory and alw choose another one, is the great service I receive every time I take my car for maintenance. My service advisor Kathy also has a great memory and always knows the history of my vehicle. More

Salesperson was exceptional. Great listening skills to find a vehicle to meet my requirements. Rushed paperwork for a timely pick up. Great listening skills to find a vehicle to meet my requirements. Rushed paperwork for a timely pick up. More

They offer excellent and prompt service! I’m in my Fifth lease with Palisades Mazda!! I’m in my Fifth lease with Palisades Mazda!! More

Customer services was excellent, i dont take to much time waiting everything was faster, the coffe was great👍🏻 waiting everything was faster, the coffe was great👍🏻 More

All the staff is very knowledgeable and very cordial will always use you guys thanks always use you guys thanks More

We had a great experience working with Arthur at the dealership. He was very transparent throughout the entire process, always kept his appointments on time, and had extensive knowledge about the vehicl dealership. He was very transparent throughout the entire process, always kept his appointments on time, and had extensive knowledge about the vehicles. My husband and I never felt pressured, and Arthur made us feel comfortable every step of the way, which made purchasing the car we wanted a very smooth and pleasant experience. We’d also like to thank Roy, the business manager, who was equally professional and helpful. Highly recommend Arthur if you’re looking for an honest and stress-free car buying experience. More