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Palisades Mazda
Nyack, NY
522 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 522 reviews
April 26, 2022
Purchased a used CX3. 1st visit with Steve, we looked around and he was up front in exactly how they price their cars (market-based pricing). And given my research, this 1st visit with Steve, we looked around and he was up front in exactly how they price their cars (market-based pricing). And given my research, this seemed to be true. We went back a few days later and met with Jake. I called reception and told them I was 10 minutes out and I wanted to see a CX3 (in fairness, I had just huffed out of another dealer who left me waiting for 30 minutes while they conducted a sales meeting in front of me! lol). When I pulled up, Jake had a car waiting for me to test drive, the carfax printed out, the specs printed out, and options should I not like that one. From start to finish, he was professional, engaging, truly listened to concerns and thoughts. When I wanted to just look at a CX5, rather than walk me over to one, he got an available one in my price range and pulled it up to the CX3 so we could easily compare. It was these little touches that made for a great buying experience. I went to A LOT of dealerships. Did my research on costs and availability in this tight secondary market. Palisades Mazda went above and beyond. When I called from home & decided I wanted that car, they set a tie for pick up (that day) and I think we spent...maybe...30 minutes in total (if that) inside the dealership closing it out. Car was detailed and pristine and waiting for us with a smile. No hidden fees. I highly rec this dealership, Steve, and Jake. Honest. Up front. Problem solvers. & I love the car :) More
by kerry
Employees Worked With
Jake Robinson, Steve Hasher
April 18, 2022
just purchased the cx5 and ed grayon was my salesman he did a great job and i will making future deals with him and will give business from other family members to him. did a great job and i will making future deals with him and will give business from other family members to him. More
by alan davis
Employees Worked With
ed grayon
February 07, 2022
I've bought and leased quite a few cars in my life and never had I went through the process from beginning to end with no addons or issues and this experience at palasades mazda was flawless. Jaime,kervon never had I went through the process from beginning to end with no addons or issues and this experience at palasades mazda was flawless. Jaime,kervon,Nelson and Emu just met all my needs. Outstanding dealership with people that listen to the customers needs and go that extra step to make sure the car buying experience Awesome. Thanks so much for everything that was done for me. Tony N. More
by Tony N
Employees Worked With
Jaime Robinson, kervon,nelson,Emu.
October 25, 2021
My initial phone conversation with this dealer was with Lauren M. who was very pleasant and always available. My Sales Consultant was Joe F. who I really enjoyed working with. He didn’t come off as “salesy Lauren M. who was very pleasant and always available. My Sales Consultant was Joe F. who I really enjoyed working with. He didn’t come off as “salesy”/pushy one bit and was very knowledgeable about the vehicle. Joe was quick to respond to all emails/calls and even attended to all questions I had post sale. I also worked with Business Manager Emu K. who was great as well. He was completely transparent about pricing(no hidden/surprise fees) and very patient. I would definitely recommend Palisades Mazda to anyone looking for a CPO or new Mazda. More
by Jaysen E.
Employees Worked With
Lauren McDevitt,Joe Fasano,Emu Karim
August 21, 2021
I dealt with Mike Boylan and we were speaking for over a month via email phone. Mike was transparent throughout and as soon as my car arrived he informed me. When I got to the dealership, everything went as month via email phone. Mike was transparent throughout and as soon as my car arrived he informed me. When I got to the dealership, everything went as smoothly as I could hope for. I’d highly recommend Mike if you are in the market for a Mazda. More
by Bgoldwa
Employees Worked With
Mike Boylan
May 02, 2021
Ed Grayon was my sales consultant and he was absolutely phenomenal. He was patient although we were somewhat undecided with what we were going to do and a bit unorganized but he helped us through every ste phenomenal. He was patient although we were somewhat undecided with what we were going to do and a bit unorganized but he helped us through every step of the way and kept everything really transparent and honest. Ed is your go to guy for any Mazda sales and I’d recommend him to anyone looking to buy a Mazda soon. More
by 123e90
Employees Worked With
Ed Grayon
April 23, 2021
Chris Kinder is a true dedicated professional. Be sure to ask fir Chris you will not be disappointed. My wife and I just picked up our third in a row CX-5 from Chris. Excellent product knowledge, communicati ask fir Chris you will not be disappointed. My wife and I just picked up our third in a row CX-5 from Chris. Excellent product knowledge, communication, more than a fair price snd full transparency. The entire team are focused on customer satisfaction. Thank you also to Frank the General Sales Manager for his concern that my wife and I are totally satisfied. When I bring the Mazda for maintenance I usually work with John another caring professional, Just wanted to say thank you to all the staff at Palisades Mazda. BW Mahwah NJ More
by billwhited
Employees Worked With
Emu Business manager , Frank Benedict
April 09, 2021
I bought a CPO Mazda CX-3 from Ed Grayon and was very happy with the whole experience. Never felt uncomfortable or pressured at any time. Everyone was very friendly and helpful, and I love the car. happy with the whole experience. Never felt uncomfortable or pressured at any time. Everyone was very friendly and helpful, and I love the car. More
by Guy
Employees Worked With
Ed Grayon
March 25, 2021
Shady, service department doesn't want to fix issue covered under warranty, trying to push for warranty to expire. Todd Finley service director is a lier and will never call you back. covered under warranty, trying to push for warranty to expire. Todd Finley service director is a lier and will never call you back. More
by Donquiote60
Employees Worked With
Todd Finley
