Palisades Mazda

Michael DePalo Michael assisted me in the purchase of my new Mazda. He showed me everything about the car and made buying a car a pleasant experience for me - very Michael assisted me in the purchase of my new Mazda. He showed me everything about the car and made buying a car a pleasant experience for me - very easy and comfortable. More

2015 Certified pre-owned Mazda 3 hatch Had a very nice experience with Palisades Mazda, lived in the city for many years and did not need a car. have not had many cars and this is my first Had a very nice experience with Palisades Mazda, lived in the city for many years and did not need a car. have not had many cars and this is my first used car and feel good with the pre-owned warranty they offered. Car was in like new condition and spotless, felt like i was buying a new car. My agent Ed Grayon was very helpful, very thorough providing information needed and was always available as the transaction occurred over the holidays, coming into the office and keeping in contact answering my questions on days off. Ed also handled background paperwork issues that was arising with quick remediation. The rest of the team was very professional as well. More

Great overall experience! My first dealer review. Felt unneeded to share my experience with would be buyers. I was looking for a Mazda Miata, coming off of a motorcycle phase My first dealer review. Felt unneeded to share my experience with would be buyers. I was looking for a Mazda Miata, coming off of a motorcycle phase, that ended in a broken shinbone. Saw CarGuru listed one at this dealership. Looked at reviews and made an appointment with Ed Grayon. I was skeptical, wasn't sure if Miata would fit the bill. Ed, was very pleasant to deal with on the floor, on the test drive and with closing the deal. I believe, that if it wasn't for his professionalism and calm "not pushy" demeanor as well as patience with explaining every detail and question, that closed this deal for me. Very happy with my purchase and experience. More

We love our new Mazda 2018 CX9! We just purchase our new 2018 CX9 on 12/16/17...so far we LOVE IT! compared to my previous car 2015 CX5, it's like Night and Day! It drives so smooth We just purchase our new 2018 CX9 on 12/16/17...so far we LOVE IT! compared to my previous car 2015 CX5, it's like Night and Day! It drives so smooth but at the same time very POWERFUL! Many thanks to Mr. Ed Grayon and Palisades Mazda for accommodating our needs! Ed Grayon worked hard within our budget range! Everyone was pleasant and friendly.... More

Certified preowned cx5 Ed Grayon helped me purchase a 2015 cx5, great service, eased all my concerns and made sure it was a smooth process. He made sure the tires were good, Ed Grayon helped me purchase a 2015 cx5, great service, eased all my concerns and made sure it was a smooth process. He made sure the tires were good, the dents and scratched were fixed in under a day. Very satisfied. More

First impression!!! Treated like we were ignorant...Will not buy here!!!! We wanted to see a certain car. His tone was very abrupt/rude. First impressions ..remember!! Treated like we were ignorant...Will not buy here!!!! We wanted to see a certain car. His tone was very abrupt/rude. First impressions ..remember!!!! More

Great Service! Edgar Grayon is excellent!!!! After I purchased the car they filled my tank up no charge. Friendly, great service, very professional, he gets back to Edgar Grayon is excellent!!!! After I purchased the car they filled my tank up no charge. Friendly, great service, very professional, he gets back to you quickly. I recommended him and palisades Mazda to all my friends. More

Hands Down Most Painless Experience Ever I've been leasing a very basic 2015 model from this dealership but was about to be 6 months early on my lease due to excessive milage. I walked in to I've been leasing a very basic 2015 model from this dealership but was about to be 6 months early on my lease due to excessive milage. I walked in to do a routine oil change and wanted to discuss my options. Long story short Ed Grayon helped me end the contract early with no penalties & wrote me up for a brand new 2017 model ready to be picked up 3 days later. They included $2,500 worth of incentives & my monthly payments are not much more even though I got a brand new model which is almost fully loaded with every option. Walked in for an oil change, walked out with a new car, & my wallet didn't hurt at all. Hooked a loyal customer for sure. More

Nice experience We went to look at an SUV and Mazda had been recommended. We liked the car and the look and didn't look at other brands. Ed was very helpful and follo We went to look at an SUV and Mazda had been recommended. We liked the car and the look and didn't look at other brands. Ed was very helpful and followed through on all details. The price negotiations were almost painless. When we picked up the car, Ed gave us the best and longest introduction to a new car, I have ever gotten. He was very patient. I feel I can go back any time and ask further questions, if I need to. More

Good experience While shopping for a new car I wanted to make sure first and foremost that the immediate interaction between me and dealership personnel was a comfort While shopping for a new car I wanted to make sure first and foremost that the immediate interaction between me and dealership personnel was a comfortable one. Potential buyers walk in to a dealership ready to start a 5-6 year commitment and just want to be talked to with respect and no rush. Personally, I accomplished this experience at Palisades Mazda with Ed. After pricing some vehicles I had in mind, he got me into a vehicle that I felt comfortable in and matched what my family needed. Most importantly, communication and his sales tactics where great, meaning, I didn’t feel pressured or rushed into anything and he let me process the experience at my own pace. I didn’t know that my vehicle was missing a sensor because it had be on backorder When I went to pick up the vehicle which at first was unnerving, but, he reassured me that he will contact me when it gets in and sure enough it came before schedule. Great experience “after the sale” in regards to that. Usually a salesman makes a sell and it sayonara. But he kept up with me. And he also made good on a promise for the inconvenience aswell, which speaks highly of his commitment to a satisfied customer beyond the point of sale. Overall, great experience, very happy so far with the service. Would definitely recommend Ed to future buyers. More