Palisades Mazda

The salesman hung up the phone We were choosing between a couple of brands and made an appointment with Stan for a test drive. It was an average experience. The route was on small s We were choosing between a couple of brands and made an appointment with Stan for a test drive. It was an average experience. The route was on small streets behind the dealership, no opportunity to test the speed. When asked about a specific color combination, Stan said that if it was not in stock in one of two dealerships he works with, it would be virtually impossible to get, and quickly got frustrated that we were not accommodating his options. We made a deposit same day in the next dealership for a car of another brand, still waiting on the financing options to finalize it. Next day Stan called, and the second I mentioned that I made the deposit, he said "Good luck with that" and hung up the phone. We are a family with two cars, just saying. I chose one, does not mean we are finished. But there is no chance in xxxx we are coming back to Palisades Mazda after this conversation. Had a strong feeling that we were labeled "low chance" from the get-go and Stan "adjusted" his attitude accordingly. For how much we pay for these cars, no self-respecting person would tolerate an attitude from a salesman. Good luck with that. More

Great experience with a New car purchase Purchased a new Mazda 6 from Palisades Mazda last month and had a great experience. I liked that they did not play any games. Stan went over all the n Purchased a new Mazda 6 from Palisades Mazda last month and had a great experience. I liked that they did not play any games. Stan went over all the numbers cost, fees, incentives etc so I understood the transaction. It was an easy no pressure purchase and we are enjoying the new car. More

Ed provides excellent service! Bought my Mazda last week, and Ed was very helpful. He walked me though every step of the way. He made the purchase painless and simple. I was able to Bought my Mazda last week, and Ed was very helpful. He walked me though every step of the way. He made the purchase painless and simple. I was able to pick up my car very late in the day, and he waited for us, despite the fact that it was already close to end of his shift. I would totally recommend that future customers work with Ed when purchasing a Mazda at this location. More

Great dealership! Had a smooth and easy process with Stan, who delivered what he promised and clearly and accurately described all my options and their costs. Very hap Had a smooth and easy process with Stan, who delivered what he promised and clearly and accurately described all my options and their costs. Very happy with the whole process. More

Excellent routine service experience I had a routine service completed on my Mazda 6 on 9/14. All staff were very helpful, polite and the process was most efficient. I had a routine service completed on my Mazda 6 on 9/14. All staff were very helpful, polite and the process was most efficient. More

Ed is the best! Bought my first Mazda this weekend and worked with Ed Grayon to seal the deal. Ed was persistent yet professional. He worked hard to find the car in t Bought my first Mazda this weekend and worked with Ed Grayon to seal the deal. Ed was persistent yet professional. He worked hard to find the car in the color and trim I wanted. He was very communicative and kept me updated regularly. He was also very easy to reach and available to answer whatever questions I had. I highly recommend working Ed and will happily recommend him. More

Good experience Just wanted to leave a quick review after my used car purchase. The entire process went really smoothly and Stan and Chris were great to work with. If Just wanted to leave a quick review after my used car purchase. The entire process went really smoothly and Stan and Chris were great to work with. If I lived in the area I would keep them in mind. More

Excellent customer service I had a few warranty issues that we brought our car into Palisades Mazda. Kathy was friendly, helpful, efficient. Highly recommend this service center I had a few warranty issues that we brought our car into Palisades Mazda. Kathy was friendly, helpful, efficient. Highly recommend this service center for your Mazda needs More

Mazda number 3 We just purchased our third Mazda from Palisades Mazda. Our sales rep Chris Kinder is probably the best person we have ever dealt with when purchasing We just purchased our third Mazda from Palisades Mazda. Our sales rep Chris Kinder is probably the best person we have ever dealt with when purchasing a car. He is knowledgeable and explains everything you need to know. Also the business manager,John Stillman explained all of our purchasing options and did not push us to buy anything we didn,t want. This dealership is a great place to buy a car. Total perfection from start to finish. I highly recommend them! More

Great team!!! Delvi sold us our new Mazda and he was professional and knowledgeable. I highly recommend Delvi and the whole team of representatives at Mazda palis Delvi sold us our new Mazda and he was professional and knowledgeable. I highly recommend Delvi and the whole team of representatives at Mazda palisades More