
Palisades Mazda
Nyack, NY
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Outstanding Service Team I am a car guy. My attention to details is my big. I have found that in most service depts they talk about great service but very rarely ever deliver. I am a car guy. My attention to details is my big. I have found that in most service depts they talk about great service but very rarely ever deliver. I have been using this dealer to service my convertible for a couple of years now and they have yet to ever fail to impress me with their attention to detail and professionalism. I would recommend them to anyone with a Mazda or Volvo. More
Low-stress experience After having shopped around for cars in the area for days, I was relieved to have an easy and relatively seamless experience here. Everyone I encounte After having shopped around for cars in the area for days, I was relieved to have an easy and relatively seamless experience here. Everyone I encountered was cordial, respectful, and competent, which was the opposite of my experience at another area dealership. These folks seem to be running a tight ship, and I can tell they value customers. I was made to feel at ease, as not only the salesman, but also the general manager and finance manager worked together to make this as painless as possible. The uncomfortable tension of aggressive sales tactics was absent here. Oh, and I really like the car they sold me. More
xxxxed up my car Would give this dealership 0 if possible. Went for a routine service of my new mazda 3. After the service i recieved cars with scratches all over it Would give this dealership 0 if possible. Went for a routine service of my new mazda 3. After the service i recieved cars with scratches all over it . When complained the finance guy denied that they did it while servicing it . The lady who took my car in for servicing initially stated that the car was fine when i handed over. later she said "she is not sure if she noticed any scratches" .. bunch of scamsters. great car pathetic service .. stay away (if you dont believe me read around. there are many more cases like mine seems this like more like norm than oddity for these guys.. i gnored the signs and went there and duly paid for my mistakes .. More
Awesome Dealership I dealt with Daniel McCormick. He was extremely patience and listened to what was I looking for in a car and the price range I needed to stay in. He I dealt with Daniel McCormick. He was extremely patience and listened to what was I looking for in a car and the price range I needed to stay in. He and the manager did right by me. I love my CX-5 Having had a certified preowned CX9 which I traded in and had it serviced at the dealership also, their service dept manager Jeff Urbina is wonderful to deal with. I drive from Westchester because this dealership is terrific. I hope they keep up the awesome customer service More
2016 Mazda 6 I worked with Dimitri Papas. Dimitri made my buying experience nice and easy! Also the general manager was great he worked it out the deal and made it I worked with Dimitri Papas. Dimitri made my buying experience nice and easy! Also the general manager was great he worked it out the deal and made it happen. If your in the market for a new Mazda I would definitely go to Palisades Mazda! More
Great Sales Quick, easy, & effortless. They had me in & out with a brand new car in a matter of hours, They were straight forward & honest with prices as well as Quick, easy, & effortless. They had me in & out with a brand new car in a matter of hours, They were straight forward & honest with prices as well as friendly & trustworthy, More
I just leased a CX5 Mazda. Visit with Danny McKormick while they were doing an oil change on my Mazda 3. Danny listen to my questions and concerns made sure knew what I was loo Visit with Danny McKormick while they were doing an oil change on my Mazda 3. Danny listen to my questions and concerns made sure knew what I was looking for. I traded in my Mazda 3 and got my new CX5, 2016. Danny walked me through their inventory and took me for a test drive of the vehicle. He was very upfront about the policy and what to expect from dealer. I didn't have to spend a whole day. The whole process was very smooth and fast. Everyone at Palisades dealer are very friendly and hospitable. One of my best experience. Thank you Danny. You are a great guy. More
Straight forward Certified Pre-Owned Car Purchase I spoke to Danny over the phone about a Certified Pre-Owned CX-5. He asked enough questions to understand what I was looking for and walked me through I spoke to Danny over the phone about a Certified Pre-Owned CX-5. He asked enough questions to understand what I was looking for and walked me through his current inventory. He was very open about the pricing policy and what I could expect in dealer fees. I drove an hour to the store, test drove the car we discussed, purchased the car and drove it home 2 hours later. Fair price on a used car (I checked KBB and Edmunds prior to visiting the dealership) and no extraneous "dealer" fees on the backend. No negotiation required! Great Experience, Great Service. More
Love my new car Had a great experience. Traded in my old car and loved that they used a reputable site to give me the best trade in value. Had a great experience. Traded in my old car and loved that they used a reputable site to give me the best trade in value. More
Honored the warranty when others tried not to John and Jeffrey in Service respected the warranty for unusual brake wear at 25k miles and followed the related service bulletin. They respected my wa John and Jeffrey in Service respected the warranty for unusual brake wear at 25k miles and followed the related service bulletin. They respected my warranty and charged me $0. This is a big deal because smother Mazda dealer in the area tried to sell me new brakes and rotors for $600 and never told me there was a service bulletin. They also exaggerated the amount of time I had left on the brakes. More