
Palisades Mazda
Nyack, NY
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Service was great and efficient. Although I agreed to have my air and cabin filters changed, I was surprised about the pricing. $109 is quite a lot to spend, especially when these parts run for about $2 have my air and cabin filters changed, I was surprised about the pricing. $109 is quite a lot to spend, especially when these parts run for about $20 or less. However, it was convenient for me to just have the service done there, as opposed to waiting around for my father to change it for me, especially in the weather we have been having. Chris Kinder sold me my Mazda 3, and it was a pleasure to say hello to him as well. The staff at Mazda Palisades is always courteous and extremely friendly! More
I feel I could go elswhere for better service. There was much miscommunication in regards to when parts would be coming in. I was constantly going back and forth across the bridge to be disappointed yet aga much miscommunication in regards to when parts would be coming in. I was constantly going back and forth across the bridge to be disappointed yet again. Although, they tried somewhat to make it right, it was too late in my opinion. I thought their customer service was okay for how patient we were. More
I originally purchased my Mazda in Stamford, CT at Riley Mazda and was very dissatisfied with everything about them. I began asking around for recommendations on other dealerships and was advised to go to P Mazda and was very dissatisfied with everything about them. I began asking around for recommendations on other dealerships and was advised to go to Pallisades Mazda by a friend. I have never been so pleased with the level of service I received. They took the time to listen and help diagnose potential problems with my car and were very efficient in conducting the work and sending me on my way knowing I had been taken care of and am a happy customer. I will continue to go there as long as I have my Mazda. More
Sales: Chris does respond to emails. No he doesn't Sales: Chris does respond to emails. No he doesn't spam you with "we don't have Mazda 3 you are asking, but check out our Mazda 6" or "we have a gr Sales: Chris does respond to emails. No he doesn't spam you with "we don't have Mazda 3 you are asking, but check out our Mazda 6" or "we have a great deal specifically for you - please come to our location for a drive" like 8/10 dealerships where I've sent a specific question. He actually does answer the specific question and doesn't bother you with gazillion of xxu emails which force you to black-list him. Very professional. Price is just (check the edmunds for it). It was a real pleasure working with him. Service: that is more tough. I didn't have a problem yet (my Mazda is 6 months old) so I can't really say "oh, they are so cool, they've changed the oil" - I mean I guess the car shouldn't fall apart in any place after 1 oil change. But they are polite, quick, give you a fare time estimate and accommodating. Area is clean, they have a free wi-fi. More
after owning 4 Volvo's and a Mazda 3, this dealership still has consistent, friendly service. while some of the personnel have change the service level has stayed the same. thank you still has consistent, friendly service. while some of the personnel have change the service level has stayed the same. thank you More
Not only was the sales experience great when I purchased my Mazda CX7 from Demitri Pappas at Palisades Mazda in July of 2011, but their Service Department is AWESOME! Trying to find time to bring my car my Mazda CX7 from Demitri Pappas at Palisades Mazda in July of 2011, but their Service Department is AWESOME! Trying to find time to bring my car in for routine maintenance is always difficult for me. Every time I do find the time, Jason and Sal always accommodate my schedule for servicing my vehicle. Jason goes out of his way to make sure I understand what services I need and explains what has been done afterwards. I have had nothing but positive experiences, and would recommend them to anyone. They are consistently friendly, professional, efficient and helpful. More
I ended up buying a mazda3 elsewhere but I feel I should leave a few comments about Palisade Mazda. This is a smaller volume dealer and there aren't that many personel, but every one of the people I have leave a few comments about Palisade Mazda. This is a smaller volume dealer and there aren't that many personel, but every one of the people I have met were nice. I would recommend Chris Kinder without a second thought but he is now working as a finance manager and no longer selling car. Chris was honest, fast and straight forward with his competitive pricing. Thanks to Chris, I am considering going here for service. More
You are always greeted with the utmost courtesy and respect when you walk in to the service department or dealership. Jeff in service (who helped me) is always very helpful, communicates well with oth respect when you walk in to the service department or dealership. Jeff in service (who helped me) is always very helpful, communicates well with others and easy to talk to and work with. Tom Dillon the sales manager always goes out of his way to say hello and talk with you even if you are just coming in for service. It's no wonder why I have bought three cars there and keep coming back! More
Demitri does not push the customer. He listens to your concerns and guides you to a fine sales result. He will go far in the "people business." concerns and guides you to a fine sales result. He will go far in the "people business." More