Palisades Mazda

From the first visit we had, Chris gave us a great education on Mazdas, understood waht we were looking for, facilitated figuring out what we need and made the sale in a comfortable, organized and pai education on Mazdas, understood waht we were looking for, facilitated figuring out what we need and made the sale in a comfortable, organized and painless fashion. More

Great Service Always friendly. Car was done in a Great Service Always friendly. Car was done in a very fast and efficient manner and well before expected to pick it up. I love my CX5 Great Service Always friendly. Car was done in a very fast and efficient manner and well before expected to pick it up. I love my CX5 More

I worked with Chris on buying a new Mazda3. Walked in to the dealership and met him on a Wednesday, discussed some details and pricing over email on thurs/fri, and bought the car on Saturday. Very easy proc the dealership and met him on a Wednesday, discussed some details and pricing over email on thurs/fri, and bought the car on Saturday. Very easy process with no hassle/drama. I checked his price with other dealers in the area and it was comparable. Overall great experience. My second Mazda from this dealership in 3 years. More

I webt to purchase a specific car. We talked about it for five days on the phone after I looked at it. We were working out our financing options. I recieved a call stating everything was good to go come down five days on the phone after I looked at it. We were working out our financing options. I recieved a call stating everything was good to go come down we worked it out. After i drove an hour and a half i get there and they tried to put me in a car i never mentioned or even knew about. While i was there they pawned me off on several people and had me waiting for over an hour. They are not professional and they are liars and decietful. I will never return there for anything. STAY AWAY!!!!!! More

Saw a Mazda CX-5 on showroom floor Friday 9/28/12 while I was in the Volvo service department. Liked the car, and returned next day with my wife. Mike the salesmangave us a test drive. However, instead of gi was in the Volvo service department. Liked the car, and returned next day with my wife. Mike the salesmangave us a test drive. However, instead of giving us the selling price of the car we inquired about, Mike asked repeatedly for us to make an offer on the car we test drove, not on the car we were interested in. Also, he would not provide a trade value on the car I wanted to trade. He did speak with someone who I think is called general manager and also a business manager named John. The general manager was kind enough to point out that he was working on two other deals (like I care), even though I had been sitting at Mike's desk for at least 30 minutes. I then spoke with John and Mike outside, at which time John stated he would call me back with a price. As of now, he has not done so. So as of now, no one one at Palisades Mazda has provided me with a selling price for the car I was interested in, the car I rest drove, or any other car they have available for sale! I guess they are waiting for me to make an offer. They can keep waiting. Other complaints - Mazda has incentives that expire 10/1, but not one of these three individuals informed me that offers were available, and that they were expiring. Maybe they are waiting for me to tell them about these. Also, I use Mike, John, and General Manager because not one of these Mazda representatives had the courtesy to give me a business card. My experience last weekend at Palisades Mazda is sad, because I had purchased a 2004 Volvo from Palisades and have used their service department repeatedly over the years. Always with 100% satisfaction. But because of these three, I will not do future business with Palisades Mazda, or any other dealership within the Palisades auto group. Mike, John and General Manager - the offer I made Staurday stands $0.39 (that's 39 cents). As they say - Ask a stupid question .... More

They are a good dealership. We were treated with good customer service from Palisades Mazda. John Tenore was easy to communicate with and catered to our needs. Mike Hahn was a kind salesman and very pers customer service from Palisades Mazda. John Tenore was easy to communicate with and catered to our needs. Mike Hahn was a kind salesman and very persistent. More

Very happy with my new Mazda 3 They give a me great price on the car and were more than fair with me on my trade in My experience with them from the first email til the time I drove off the lot with the ca on the car and were more than fair with me on my trade in My experience with them from the first email til the time I drove off the lot with the car was great. No games. They were friendly, fair and very pleasant and accomodating to deal with. They are extremely professional I live in Orange County but I am very glad I drove down to Rockland to purchase the car. If you are in the market for a Mazda this is the dealer to deal with. More

Always friendly, professional and welcoming service. I purchased my Mazda CX9 at this location and continue to visit them for service. Will definitely recommend it ! purchased my Mazda CX9 at this location and continue to visit them for service. Will definitely recommend it ! More

Excellent customer service very professional no cheap used car salesmen tactics. I explained my situation and they worked with me, made my life easier. I'm glad I came across this dealership every person used car salesmen tactics. I explained my situation and they worked with me, made my life easier. I'm glad I came across this dealership every person I spoke to was professional and honest. Let's face it often we will go back somewhere based on quality of service not just item your looking to purchase 8 years and 5 cars later I can honestly say when I decided to purchase a brand new car I will contact them first. More

The service was done on time with no problems. Both Sal and Jason were very helpful. I strongly recommend Palisades Mazda for any sales or service requirements. and Jason were very helpful. I strongly recommend Palisades Mazda for any sales or service requirements. More