Palisades Mazda

My wife and I went to check out a Mazda 3 hatchback. I've been researching cars for weeks and took a few test drives in different models. I always came back to Mazda because the 3 was fun to drive. So, with been researching cars for weeks and took a few test drives in different models. I always came back to Mazda because the 3 was fun to drive. So, with the Mazda special going on (no payment for 90 days and 0% financing) we went to Palisades Mazda. Our sales person was Mike. First, it was very hot outside when we went to check out a Mazda 3. Mike drove us to their other lot and they had a model I was interested in. A touring manual shift. It was silver. Mike pulled the car out for us to get ready for a test drive and I was pleasantly surprised when he went through all the features of the car. Mind you , it was hot out and I was just expecting to get in the car and go for a test drive just like the other previous test drive I took in different models. Mike popped the hood and went over the new Skyactive engine and safety crumble zones of the car in case of an accident, and the complete exterior of the car. He didn't have us outside for long when he asked my wife and I to sit in the car with the air conditioning on so we were cool and comfortable. But he stood outside explaining all the features and safety advantages of the interior for several minutes. I felt a bit sorry for him because of the uncomfortable weather. But he took his time and went through everything. He even asked us if we had any questions which we did, and he answered them with precise knowledge about the car. I never experienced this type of customer service from the other dealerships we visited. Then the fun began, we took it for a test drive and loved the car. Mike was one of the friendliest sales people we met. During the test drive, we had a few laughs and talked about sports. We immediately liked him. He wasn't pushy or uncomfortable to be around like the other sales people we experienced. Believe me, that's very important to us. Besides liking the car, the positive attitude and knowledge that Mike had played a big part in our decision making. He was very friendly and very professional. We got a good deal and I purchased the car. I highly recommend Palisades Mazda… and Mike! Update: Picked up my Mazda this past Saturday. Mike once again went throughout the car with me. He even connected my phone to the cars bluetooth hand free phone for me. I'm glad I decided on the Mazda 3 and also for purchasing the car from a dealer that is top notch in customer service and that provides a no-pressure buying experience. Also John in finance was polite and professional. More

Car was serviced as promised in about an hour and mechanic was extremely helpful in solving the noise I was hearing when going around bends mechanic was extremely helpful in solving the noise I was hearing when going around bends More

Jeff was great, Had my car serviced in under an hour for an oil change. Coffee was hot and area was clean. Thank You Jeff an oil change. Coffee was hot and area was clean. Thank You Jeff More

It is very easy to make an appt. The service waiting area is comfortable. Everyone that I have ever dealt with in the past 3 years was quite friendly. is comfortable. Everyone that I have ever dealt with in the past 3 years was quite friendly. More

The service professionals and sales professionals are very helpful and knowledgeable. I was able to change my appointment to the same day and it worked out well. very helpful and knowledgeable. I was able to change my appointment to the same day and it worked out well. More

Great fast service, polite and friendly. I like the late night drop off. The sales department are the best. I told all my friends to shop at Palisades Mazda and for Vovlo cars and Suv's night drop off. The sales department are the best. I told all my friends to shop at Palisades Mazda and for Vovlo cars and Suv's More

They were very nice. They made sure I got out on time to pick up my kids. They made aware of the coupons available and about my next service. They followed up pick up my kids. They made aware of the coupons available and about my next service. They followed up More

Very accommodating team! I needed to have a scheduled service performed but only had a limited window of time in order to get the service completed. Jeff and the service team were able to accommodate me service performed but only had a limited window of time in order to get the service completed. Jeff and the service team were able to accommodate me and had me in and out in under an hour! More

I had purchased a Mazda6 in 2003 and totally enjoyed the car. I had it until an unfortunate accident in 2011. Due to the age of the vehicle and the damage it was considered a total loss by the insurance com car. I had it until an unfortunate accident in 2011. Due to the age of the vehicle and the damage it was considered a total loss by the insurance company. Due to the superior design of the car, I didn't have so much as a seat belt bruise!. I was left with limited finances and purchased a used vehicle. I soon realized that repairing a vehicle, even a good one like a Volvo, is a very expensive proposition. I started to shop for a lease. Then I found Chris Kinder responding to my internet inquiries. He was informative and detailed without being too technical. He took great patience with me, showing me different options. After several emails I was convinced I needed to visit the showroom. Through a series of meetings, a test drive and even more correspondence, Chris introduced me to the Mazda3 with SkyActive engineering. The package he put together fit my financial situation and more than fulfilled my driving dreams! The combination of Chris; his knowledge and supportive sales manner; along with the phenomenal design and craft of the Mazda3...I am so pleased with my new car. John in finance made the difficult part simple and painless! He was very professional. Chris Kinder is definitely NOT the stereotypical car salesperson. He embodies the dedication, knowledge and sincerety I needed to feel confident in leasing a new vehicle. Thank you Palisades Mazda Team and Chris!!! Lynn Cella More

By far,the best experience with a dealership I've ever had. In terms of product knowledge, professionalism, friendliness, and efficiency; Chris Kinder has been aces. No hassles, no strong arm approach. J had. In terms of product knowledge, professionalism, friendliness, and efficiency; Chris Kinder has been aces. No hassles, no strong arm approach. Just the hard data and delivers as promised. I got exactly what I wanted, and walked out with my 2012 Mazda3 iTouring 6 spd MT with a big smile as big as the grin on my car's grill. Thank you very much Chris. If anyone of my friends or colleagues are interested in a Mazda, you'll be the one I'm directing them to. More