Palisades VW

I needed to have a tire changed. The dealership was able to schedule me as soon as possible. The work was done quickly and efficiently. The staff is extremely courteous and professional. My car was washed, to schedule me as soon as possible. The work was done quickly and efficiently. The staff is extremely courteous and professional. My car was washed, too! I would definitely recommend this dealership. More

I met Jason at the scheduled time, instant greeting and review of my scheduled service, including a seat belt notification I received in the mail. I was told it would be 45 minutes instead of 30 minutes, a review of my scheduled service, including a seat belt notification I received in the mail. I was told it would be 45 minutes instead of 30 minutes, and where the coffee was. 43 minutes later, I was called in to get my keys and walk out the door, no service charge. Can't ask for much more than that. It was easy. More

Hello. Jason handled everything extremely well--the recall notice and the prematurely defective switch for a vanity light. He was friendly, courteous and conscientious. he kept me informed during the p recall notice and the prematurely defective switch for a vanity light. He was friendly, courteous and conscientious. he kept me informed during the process and handled a request for additional information with grace and efficiency. My car was washed before it was turned back over to me. More

Everytime I need service at Palisades Volkswagen for my 2006 Passat, I have always been treated courteously, professionally and with honesty. And this morning, once again, Eric provided me with the servic 2006 Passat, I have always been treated courteously, professionally and with honesty. And this morning, once again, Eric provided me with the service I have become accustomed to at Palisades Volkswagen. I would definitely refer a friend to this dealership. More

Have had two great experiences at Palisades Volkswagen so far. My salesperson, Bill Anderson, was a pleasure to work with when purchasing a 2009 Certified VW CC Sport. A month after purchase an early Octob far. My salesperson, Bill Anderson, was a pleasure to work with when purchasing a 2009 Certified VW CC Sport. A month after purchase an early October snowstorm caused damage to my car's roof but the dealership's service department did a great job getting it fixed [looks like new!]. I recommend them to my family and friends for their stellar and attentive sales and service. More

I have been a customer of Palisades Volkswagen for over 11 years and have been meaning to write you,how satisfied I am with the service department. Jason, Eric and Phil are such devoted, kind and caring in 11 years and have been meaning to write you,how satisfied I am with the service department. Jason, Eric and Phil are such devoted, kind and caring individuals,showing what customer service should be... which helps eleviate the pressure of going to have your car serviced. They ALL know the meaning of excellent customer service and I am proud to be a customer of Palisades Volkswagen. keep up the GREAT work... More

I give the dealership an excellent rating because every times I have had to bring my car in for service everyone has been courteous, helpful and congenial, and the work was done in a timely manner. times I have had to bring my car in for service everyone has been courteous, helpful and congenial, and the work was done in a timely manner. More

This service department is knowledgeable, friendly and helpful. They explain fully what the service is they about to perform, and, if there are any unexpected situations that arise from servicing your ve helpful. They explain fully what the service is they about to perform, and, if there are any unexpected situations that arise from servicing your vehicle, they then fully explain those as well. They have always worked with me (patiently) with me to resolve any issues that I have had with any of the VW's that I own(ed). More

I have used Palisades VW for service ffor 7 years. They are always friendly, helpful, and do the little extrras. For example, I brought my car in today for the 20,000 mile service and they provided me wit are always friendly, helpful, and do the little extrras. For example, I brought my car in today for the 20,000 mile service and they provided me with a great shuttle driver, quick turn-around-time and a washed car! Couldn't have been more pleased. More

I have bought two VW's from here since 2003 and have brought each in for every service, small or large, since. The service advisors are amazing. They both say "hello" and call me by name as soon as I brought each in for every service, small or large, since. The service advisors are amazing. They both say "hello" and call me by name as soon as I walk in. They are knowledgable and sincere and personal in a professional way. They go out of their way to get the car back in a timely manner, or will arrange other transportation for you. I highly recommend them for their great customer service and the quality of work. Considering that genuine VW parts are ordinarily expensive, their prices are reasonable. More