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Pallotta Ford Lincoln

Wooster, OH

Overview
Reviews
Vehicles
3.9
92 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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4199 Cleveland Rd.

Wooster, OH

44691

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Showing 92 reviews

July 31, 2023

Excellent experience buying a certified used Ford. Skyler Justice went above and beyond to make sure all questions were answered! Skyler was extremely communicative with the process, and made it as ea More

by Kat.Lorentz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skyler Justice
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Aug 02, 2023 -

Pallotta Ford Lincoln responded

Kat, we're so glad to know that Skyler was able to provide you with an excellent experience at Pallotta Ford Lincoln. We strive for top-notch customer service and it's great to see this reflected in your visit! Enjoy your certified used Ford!

July 21, 2023

Not happy with the service. I believe most dealership take advantage of women or widows.I paid for air conditioning and it doesn't work but didn't take away the almost $ 200 cha More

by hcarter
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Nick Cristino
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Jul 21, 2023 -

Pallotta Ford Lincoln responded

I'm very sorry to hear about your experience. We never want any of our customers to feel taken advantage of and we apologize for any inconvenience caused. I would like to personally assist you with these issues, so please reach out to me at your earliest convenience. Thank you, Jen Reeder - Service Manager - (330) 345-4508

June 13, 2023

Always great service at Pallotta Ford. They go above and beyond to make sure you are completely satisfied. More

by Cheech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cristino
Print
Jun 13, 2023 -

Pallotta Ford Lincoln responded

We're elated that our team has demonstrated our commitment to customer service at Pallotta Ford Lincoln! Thanks for the stellar review!

Jun 13, 2023 -

Cheech responded

Always give great service. I don’t ever remember being given poor service. Keep up the good work.

June 06, 2023

I can always get great service at Pallotta . I get service and new tires. Jack Schlarb is a awesome representative for them . More

by Jheraldp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Schlarb
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Jun 07, 2023 -

Pallotta Ford Lincoln responded

We're thrilled to read about your excellent experience with us. It's fantastic to hear that you always receive great service for your vehicle and appreciate Jack's exemplary support. Thank you for taking the time to share your positive feedback with Pallotta Ford Lincoln.

April 26, 2023

I don't want to write a review I give this company 5 stars. Thanks More

by Ksmedved
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 26, 2023 -

Pallotta Ford Lincoln responded

Thank you for leaving us a 5-star rating!

April 23, 2023

It’s always a good experience to do business with Pallota Ford in Wooster Ohio Sales or Service More

by Gdhall30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon Wood
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Apr 24, 2023 -

Pallotta Ford Lincoln responded

Thank you for the review! We appreciate your business and hope to see you back again at Pallotta Ford Lincoln!

April 18, 2023

They were all very timely and explained the differences in oil. They asked before they washed my car. And everything worked out well. More

by steppenoff65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cristino
Print
Apr 18, 2023 -

Pallotta Ford Lincoln responded

We are thrilled to hear that your experience at our dealership was top-notch. Thank you for highlighting our team. We hope to see you again down the road!

April 17, 2023

Excellent sales and service. Mike Woodruff took excellent care of us. Would highly recommend for purchasing a new or used vehicle. More

by jb1flyboyJB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Woodfuff
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Apr 18, 2023 -

Pallotta Ford Lincoln responded

Thanks for the 5-star review and for choosing Pallotta Ford Lincoln! We're glad to hear that Mike provided excellent service throughout your purchasing process--we'll be sure to pass along your kudos. We appreciate your recommendation and hope to see you again in the future. Enjoy the new ride!

April 08, 2023

Chris in the service department is the best I have worked with. Great customer service. More

by t88mj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cristino
Print
Apr 18, 2023 -

Pallotta Ford Lincoln responded

Thank you for the review! We appreciate the kind feedback about Chris and hope to see you back again at Pallotta Ford Lincoln. Safe travels!

April 07, 2023

Great service and completed on a timely basis. They also keep me informed of future service intervals. More

by 2weissguys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Apr 18, 2023 -

Pallotta Ford Lincoln responded

Thank you for leaving Pallotta Ford Lincoln a five-star review! We'll keep up the great work, and see you next time.

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