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Pallotta Ford Lincoln

Wooster, OH

Overview
Employees
Reviews
4.7
85 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Contact Dealership

4199 Cleveland Rd.

Wooster, OH

44691

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Showing 85 reviews

December 24, 2022

Great service every time. Chris does a great job taking care of the customer. Never any problems More

by dannemiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bryan
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Dec 27, 2022 -

Pallotta Ford Lincoln responded

We are happy to hear that Chris and the team took such great care of you! Thank you for choosing Pallotta Ford Lincoln and for stopping by to leave a review. Drive safely!

Helpful
December 17, 2022

BAD EXPERIENCE VERY POOR SERVICE. UNHAPPY CUSTOMER THEY DID NOT WASH MY CAR OR MAKE IT EASY FOR ME TILL I COMPLAINED. More

by ejb1169
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Cristino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PERSON WHO CHECKED ME OUT
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Dec 17, 2022 -

ejb1169 responded

SERVICE WAS NOT GOOD

Dec 19, 2022 -

Pallotta Ford Lincoln responded

I’m sorry to see that you were not satisfied with your experience. We expect a higher level of service for our guests, and I would appreciate the chance to speak with you to see what more I can do to assist with your situation and help make things right. If you are willing to discuss this further, please feel free to reach out. Best, Jen Reeder - Service Manager - (330) 345-4508

Helpful
December 14, 2022

We've bought two vehicles from Pallotta and Talon Woods is the only person we'll ever deal with. The two recalls fixed on our vehicle was done with speed and efficiency. Great team of people at Pallotta. More

by conniewillis318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Cristino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2022 -

Pallotta Ford Lincoln responded

We are smiling from your great review! Thank you for the 5 stars, and please come by Pallotta Ford Lincoln anytime you need!

Helpful
November 23, 2022

Excellent service at Quick Lane. Best dealership to work with. Definitely recommend Pallotta Ford Lincoln. More

by areynatex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Summers
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Nov 23, 2022 -

Pallotta Ford Lincoln responded

This is a fantastic review! Thanks from the entire team at Pallotta Ford Lincoln!

Helpful
November 22, 2022

My tranaction turning in my lease and purchasing a new vehicle could not have gone any better More

by Paul.pivato
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Cristino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2022 -

Pallotta Ford Lincoln responded

Hi Paul, Thank you for the great review of our team here at Pallotta Ford Lincoln! We hope to see you again!

Nov 22, 2022 -

Paul.pivato responded

I will be down next week to have my running boards installed and to see about a cover for the tire on the rear hatch

Helpful
November 21, 2022

Excellent staffing and service had my vehicle in and out of there in no time. More

by Jason Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Nov 21, 2022 -

Pallotta Ford Lincoln responded

We appreciate the kind words, Jason! Thanks from the Pallotta Ford Lincoln team!

Helpful
November 17, 2022

Professional, courteous, fast, never had a disappointing experience. Would recommend others to utilize the sales and service department. More

by mary22angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Jackson
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Nov 17, 2022 -

Pallotta Ford Lincoln responded

We are happy to hear about your pleasant experience here at Pallotta Ford Lincoln. We take pride in our great employees and are glad we could assist you! Have a great rest of your day and we hope to see you in the future!

Helpful
November 17, 2022

Polite, professional and very accommodating. They loaned me a car to use for repair time at no charge. Car looks great. Wish they had remembered to paint a few places where driver door needed a More

by Jayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie and Dee. Both made the service gld I had gone there.
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Nov 23, 2022 -

Pallotta Ford Lincoln responded

Jayne, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Pallotta Ford Lincoln team. With regard to the rest of your feedback, I would be happy to speak with you to see what more I can do to help fix things. If you are willing, please feel free to reach out. Best, Jen Reeder - Service Manager - (330) 345-4508

Helpful
November 16, 2022

They were wonderful they got me in right away for a recall and they had it done in about an hour. More

by Kking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cristino
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2022 -

Pallotta Ford Lincoln responded

It's always a pleasure to deliver prompt service. Thanks for choosing Pallotta Ford Lincoln for your recall repair work!

Helpful
November 13, 2022

Service was outstanding and timely can’t say enough about the fast lane and the service department More

by schreinerpainting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron was outstanding
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Nov 14, 2022 -

Pallotta Ford Lincoln responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Pallotta Ford Lincoln team. Drive safely, and we hope to see you back again down the road!

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