Palm Beach Toyota
West Palm Beach, FL
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I had an excellent experience purchasing a vehicle from Palm Beach Toyota. Alexis and Carlos were both outstanding throughout the entire process. They were professional, knowledgeable, and took the time to Palm Beach Toyota. Alexis and Carlos were both outstanding throughout the entire process. They were professional, knowledgeable, and took the time to answer all of my questions without making me feel pressured. More
Jacob worked hard to locate us the right car. He was courteous and professional. Ed in finance made the paperwork effortless. This was the easiest vehicle purchase yet. Beautiful dealership faci He was courteous and professional. Ed in finance made the paperwork effortless. This was the easiest vehicle purchase yet. Beautiful dealership facility. Highly recommend Palm Beach Toyota. More
Best service they help me with the trade and everything that I need fully recommend it that I need fully recommend it More
I went to Toyota West Palm Beach, but there was an issue with the tires I ordered because they were installed on another vehicle. However, the manager, Erika, was very profesional and quick to resolve the s with the tires I ordered because they were installed on another vehicle. However, the manager, Erika, was very profesional and quick to resolve the situation and took the time to personally call me with a solution. Miguel and Edelio were also super friendly, and the teamwork they showed proved to me that they truly care about people and not just about making money. I’ve always had great experiences with them, which is why it’s the only place I take my car and the only team I truly trust. More
I chose this dealership because they had the exact vehicle I wanted on the timeline I needed, making it completely worth the 145-mile drive from my hometown. The financial side of the deal was strong— vehicle I wanted on the timeline I needed, making it completely worth the 145-mile drive from my hometown. The financial side of the deal was strong—they gave me a fair value for my trade-in, and because of my excellent credit, I was able to take advantage of Toyota's promotional APR incentive. However, I wish the actual customer service experience could've been better. The salesperson was nice but didn't offer a proper walkthrough of the car's features or mention options for basic accessories like floor mats. Then, the finance process felt a bit high-pressure, pushing for an extended warranty that I felt was unnecessary for a brand-new, reliable vehicle. I’m very happy with the car and the final financial terms, but the dealership's communication and sales guidance could definitely be improved. That being said, because they are a Penske Automotive dealership with a great overall reputation, they remain my go-to choice, and I would gladly return to them in the future. More
I have been buying cars at Palm Beach Toyota for a while. They always have great customer service. I always satisfied with their service. Great salesmen, but they never had anyone before that can compare to They always have great customer service. I always satisfied with their service. Great salesmen, but they never had anyone before that can compare to Frantz Deralus. Very patient, polite, helpful, courteous, and professional. You might don’t know who Frantz Deralus really is, he is a great asset for the dealership. His professionalism got me back in. Make sure you don’t loose him. He is the best of the best!!!!! More
I worked with Sheldon to make this purchase and he was wonderful. We test drove the Tacoma and the 4Runner. I walked out with a new vehicle and I love it. wonderful. We test drove the Tacoma and the 4Runner. I walked out with a new vehicle and I love it. More


