I don't know if my experience was the customer service standard this dealership upholds, or an aberration,. Either way, you have a clear "training opportunity" on your hands.
My car was returned to me after being serviced with the disposable steering wheel cover still on, the numbered tag still hanging from the rear view mirror, and clearly my car did not receive any courtesy exterior car wash, or interior vacuuming.
My other cars serviced in Palm Beach County, ranged from Toyotas (serviced by KIA!), VW's, Lexus', Saab, and even a Buick, all of which always returned my cars cleaned inside and out, and all service debris carefully removed, including disposable floor mats and seat protectors. I've never requested, or even had these services offered me. They were just performed as a standard common courtesy, with no questions asked.
Is that too much to ask for of Palm Beach Toyota? It's disappointing to think my car purchase is subsidizing this low a level of pride or excellence in the Toyota Brand.