Palm Beach Toyota

My Review Of Palm Beach Toyota: Original copy of my My Review Of Palm Beach Toyota: Original copy of my letter to the general manager.........The worse dealership Ive ever walked into....... Brent My Review Of Palm Beach Toyota: Original copy of my letter to the general manager.........The worse dealership Ive ever walked into....... Brent, Our experience with your dealership was awful. First off, the car we were interested in ( EB) had discrepancies in the description. The listing stated it had a gray exterior when in fact it was black. Same thing with the interior color listed as "other"...I actually wondered if it was a possible "bait and switch car".. Richi originally contacted me and when I responded, David appeared unannounced. I suppose I was not worth Richi`s time for an explanation. I emailed David about the tires and the paint since I wanted to know if the paint was original (considering it was a retail car) or i most likely would have avoided the trip..Upon arriving at the dealership, we pulled right up front and about 10 minutes later, found the car. We had to walk back down through the buildings but I found it surprising that nobody bothered to come out and talk to us..The building was empty...I found your office and was told you were out. Someone eventually helped us and after looking at the car, sure enough it was previously hit on the drivers side rear. The door and rear hatch/bumper had been repainted. You can clearly see dirt/fish eyes in the paint and some deep scratches that were just painted over. The car is from NY and the engine bay is a pig full of corrosion. David could have saved me the time if he would have told me the car was hit, clearly had previous body work and needs tires..Not very honest.....and why on earth would you retail this car rather than take it to the block and just dump it?....Even at a price of $13,500 its not worth retailing for that price but I thought it would be worth it to have my car looked at anyway..2004 Prius with Navigation and 93,000 miles.....The car is a decent car ( we just drove it from Pennsylvania) but your used car guy offered me $1500....Sir, I have never seen in my life such an ignorant, insulting offer in my life. The car was a previous theft recovery and I understand its not worth 7k to your wholesaler but $1500 is not just ignorant and insulting, it shows a total lack of experience in how you deal with people and put numbers on cars...Do you actually want to sell units!!!!???? He would have been safe at 4k and I still would have walked!.......but eventually i will sell my car for 7k retail like I have before...In todays day and age just about anyone can get to the auction and buy a car. If you decide to take that car and dump it at the block, I just may buy it for around $10,800 Sincerely, More

A shout out to Carcell for exceptional customer service! He is a man of his word, executing on his promises and following up on details. Timeliness, attentiveness, and rigorous follow through are his mainst He is a man of his word, executing on his promises and following up on details. Timeliness, attentiveness, and rigorous follow through are his mainstays. The dealership reflects his values and his customer centric orientation. Top it off, they were their word on making what is classically an unsavory experience - car shopping- painless and fair. It doesn't get better than this, folks. Run, don't walk to this dealership and salesman. More

Selim khan went over and beyond what i expected.In my life i never had such good service did everything i asked for put my belongings from old car into new car put license plate on new car after he clean life i never had such good service did everything i asked for put my belongings from old car into new car put license plate on new car after he cleaned it to make it look new. My sister who was with me will be buying a car from him when her lease is over. She was equally impressed with his service More

I live on the Gulf Coast in Bonita Springs and couldn't find the jeep I wanted in the right price range. As soon as I pulled up the website for Palm Beach Toyota, I found the right vehicle at the couldn't find the jeep I wanted in the right price range. As soon as I pulled up the website for Palm Beach Toyota, I found the right vehicle at the right price. Due to unfortunate circumstances, I was unable to come and pick up the vehicle but Ed Osborne arranged it so it could be delivered right to me! John Howell and Gian Tenorio were so kind to drive the vehicle over to my coast. They went far and beyond what a dealership should do....they made the impossible possible. I now have a beautiful, reliable vehicle. Thank You so very much!! More

I have gone back to Toyota twice so far for vehicles and they where all great, my sales person was Selim Khan and he did a great job. wonderful person to work with. they where all great, my sales person was Selim Khan and he did a great job. wonderful person to work with. More

That is my third Toyota and I had the Best sells Man he"s is Selim Khan, he makes me feel very confortable. What I mean is He is the BEST. he"s is Selim Khan, he makes me feel very confortable. What I mean is He is the BEST. More

Laurent was great to work with. He was friendly and personable. We had several conversations over the course of a couple weeks. He worked hard to get the price we needed to buy our used car. He spen personable. We had several conversations over the course of a couple weeks. He worked hard to get the price we needed to buy our used car. He spent in essence a whole day with us, getting some repairs completed before we bought the car. He was patience with our questions and requests. We had a very good experience and are grateful for our "new" car. More

Saleem has been absolutely fabulous every visit and is highly recommended by me. He will always go above and beyond to assist in every way possible. highly recommended by me. He will always go above and beyond to assist in every way possible. More

We have today a Toyota Canry 2014 Thanks to Selim, he did a such a good job with us, we are HAPPY, and we want to share our experience with others. We recommend Selim as a good Salesman.Very friendly and hel a such a good job with us, we are HAPPY, and we want to share our experience with others. We recommend Selim as a good Salesman.Very friendly and helpful. More

Erica Thompson (You) reviewed in the last week Eleven Erica Thompson (You) reviewed in the last week Eleven years ago I needed to replace my car which had caught on fire. With limited financial resource Erica Thompson (You) reviewed in the last week Eleven years ago I needed to replace my car which had caught on fire. With limited financial resources I was introduced to Carcell Assroupe at Palm Beach Toyota. My friend who facilitated the meeting promised that if anyone could get me into a car right away Carcell could make it happen. Sufficed to say he did. I was an extremely happy customer eleven years ago when I drove away in my first ever brand new car. This past Sunday I found myself in a somewhat similar situation and immediately thought of Carcell and Palm Beach Toyota. Bright and early Monday morning I placed a call to Carcell who invited me to stop by the dealership at my earliest convenience. My earliest convenience was within thirty minutes. Carcell immediately started the ball rolling. In approximately three hours Carcell had me driving away from Palm Beach Toyota in a car that I have already grown attached to and, through connecting me with the right crew (Daniel and Rudy), set me up with an affordable monthly payment. Carcell made me happy eleven years ago and seems to have got even better over the years; he couldn't have made me happier this past Monday. Thanks again Carcell. See you again when I need another ride. More