Palm Coast Ford

Andy found me exactly what I needed. Brian explained everything about the car to me. I told them what I wanted ,what I needed ,what my financial situation was and they were absolutely ca Brian explained everything about the car to me. I told them what I wanted ,what I needed ,what my financial situation was and they were absolutely careful to make sure that the car I got fitted everything. I will definitely be back and send my friends More

Shawn and Collin really helped me get into the car I wanted even though my credit was terrible. I would definitely and will definitely tell others about my great experience. I work nights so it took a l wanted even though my credit was terrible. I would definitely and will definitely tell others about my great experience. I work nights so it took a little bit to get done but they worked with my schedule also. Great! More

It’s a blessing to have wonderful people like you all, I appreciate all those services. Thank you appreciate all those services. Thank you More

The mechanic was courteous and explained what he was doing and in a timely manner and at the end he show me what he did.Thank you doing and in a timely manner and at the end he show me what he did.Thank you More

Very helpful, made buying my first car so much better then I expected. I loved it there! then I expected. I loved it there! More

Conor was attentive, knowledgeable and very responsive throughout our buying process. He explained everything from looking at inventory on their lot to building what we wanted online. He ultimately found throughout our buying process. He explained everything from looking at inventory on their lot to building what we wanted online. He ultimately found exactly what we were looking for and alerted us via phone so that we could come and see the vehicle when it arrived. At this point on, Conor assisted us in answering questions and getting the sale to close. Thanks Conor H for your help and professionalism! Also kudos to Chris S (the manager) who was very friendly and knowledgeable and put us at ease answering all our questions---we appreciated all your help Chris! And thanks to Shawn for explaining all the gadgets in our new Bronco Sport before we drove off the lot. We would definitely do business with Palm Coast Ford again. We appreciated the friendly and no-pressure approach! We felt at ease with everyone (including Garrett L from Finance) from the start to the finish of our purchase. More

Already done in previous box space! Could have cleaned floor mats but, then I could have done it to, had I time!! Could have cleaned floor mats but, then I could have done it to, had I time!! More

Great, process of buying a vehicle. They work with you and try to get your ideal car. They work with you and try to get your ideal car. More

Friendly, accommodating and polite. This was my first time at Palm Coast Ford and I was pleasantly surprised. This was my first time at Palm Coast Ford and I was pleasantly surprised. More

We put a $100 hold on a Bronco 2. 5 years ago when it was first announced they were coming back out. I know that Broncos developed into a hot item as they were way behind production wi 5 years ago when it was first announced they were coming back out. I know that Broncos developed into a hot item as they were way behind production with covid. But that is leveling out now. It took months to figure out if the dealer processed our reservation to an order. There was a lot of grey area in this transaction because Ford corporate & the dealer were on a different page. Once we got to the bottom of that, the Broncos were going above MSRP, but in ethical dealerships, not for people that already had orders in. More than one person was in the room when I was told I'd be price protected. The managers didn't honor that & added the $5000 into the sales agreement at the last minute. I was advised that I could not transfer my order to another dealership, nor could I cancel my order at Palm Coast Ford & place it at another dealership because Ford was no longer taking new orders. When they added the $5000 "market adjustment" I was advised that was the only way to process the order into production after waiting 2 years. However, the sales person said not to worry because he was going to talk to management about it, because he knew what they told me about the price protection. Also, the wait time on Broncos was getting better & we thought by the time mine delivered, the market adjustment would basically be history. Which is true for many dealerships. I spoke to three different dealers that said they never add market adjustments to existing orders. So, I think they just did this to me so they could sell it to someone else for more. Chris, the manager, told me the day I did the build sheet that he didn't want to sell it to me because he knew it would be a bad review. He was well aware nothing about this order was a smooth process. It was after that he added the market adjustment. I have found other dealers that will sell to me at MSRP when they get one in that doesn't have a name on it. It won't be exactly what I ordered after waiting 2.5 years, but at least I won't be giving money to the crooks at Palm Coast Ford. More