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Palm Coast Ford

Palm Coast, FL

4.7
5,895 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,895 Reviews of Palm Coast Ford

February 27, 2023

Super personable and knowledgable on all counts. After describing what I was looking for Andy took me to the exact car I was looking for. More

by GCARRAGHER1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Helsel, Garrett Loughry, Andy Hutchinson
Mar 01, 2023 -

Palm Coast Ford responded

It makes us so happy to hear from you. We are grateful to have customers like you and knowing that you feel more than satisfied with your new car makes our day. We really hope to keep helping you on the road. Congrats!

February 26, 2023

Everyone lies, takes too long, no communication. Don’t even think having an appointment will help! More

by dlautry720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Muzyl
Feb 27, 2023 -

Palm Coast Ford responded

We apologize for the inconvenience you may have experienced on your most recent service appointment. We would like to discuss this further. When you have a moment please call 386-447-3380 to connect with Mike Mavar our Service Director.

February 26, 2023

Needs to be a little bigger but your doing the best that you can with the size More

by carman669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Clymer, Christen Santa Maria, Melissa Cooper, Darius Ash, Andy Mendez, Mike Tarnowski, Stephen St. Pierre, Will Muzyl, Josh Polo, Niko Chavez
Feb 27, 2023 -

Palm Coast Ford responded

We appreciate the feedback on your most recent service. We hope to earn a 5-Star review on your next visit!

February 25, 2023

Niko was excellent. He was able to get my truck in on short notice. Diagnostics showed only a minor problem but Niko kept me informed throughout the experience. I would More

by CWILLIS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko Chavez
Feb 27, 2023 -

Palm Coast Ford responded

This is great to hear! We appreciate the positive feedback working with Niko! We hope you have a great day.

February 25, 2023

The people there always treat me like family, and they will treat you the same More

by DEB.HOOPER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper, Darius Ash
Feb 27, 2023 -

Palm Coast Ford responded

This is great to hear! We strive for an excellent atmosphere each and every visit!

February 24, 2023

Everyone that I had contact with during my service experience was very helpful and friendly. The manager went out of his way to explain an intermittent issue I've been dealing with on my truck, for a More

by rayh4182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tarnowski, Josh Polo
Feb 27, 2023 -

Palm Coast Ford responded

Thank you for the excellent review on your most recent service visit!

February 24, 2023

When you first drive up to service area you don’t know if you should stay in your car or go inside. No sign , no people directing you. The old sticker was left in my car . A new one was not put on. I also wa More

by Ncoye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
Mar 01, 2023 -

Palm Coast Ford responded

Hello, we're disappointed that you did not have a positive experience. We value your business, and we want to thank you for taking the time to provide feedback. It gives us an opportunity to improve. If you're willing please contact Mike Mavar, Service Director at 386-447-3380. Thank you!

February 23, 2023

Got to the problem after 2 visits and $1,500 and two weeks without a vehicle. Now, don't have the part. More

by dclassycar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Feb 23, 2023 -

Palm Coast Ford responded

We apologize for the length of your wait and that we failed to serve you in a timely manner. If you're willing, please reach out to Mike Mavar, Service Director at 386-447-3380. Thank you!

February 23, 2023

Was my first time to a Palm Coast dealership. I was pleased at the way I was treated, The service was outstanding and was the counter man who checked me in. More

by VivianS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Ash
Feb 23, 2023 -

VivianS responded

Responding

February 23, 2023

It was great! Repaired just as I wanted. Probably will come again. Today is a beautiful day. More

by Diana Kuckuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Feb 23, 2023 -

Palm Coast Ford responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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