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Palm Coast Ford

Palm Coast, FL

4.7
5,895 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,895 Reviews of Palm Coast Ford

February 23, 2023

Excellent service this was my 1st time visiting but will not be my last. The service is the best I have ever had and I have been to numerous dealerships over my 50 years of buying cars. It was an hour dr More

by Hpdmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Muzyl
Feb 23, 2023 -

Palm Coast Ford responded

We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

February 22, 2023

The dealership was clean. The people were kind friendly and helpful. Ordered my Bronco Sport in October. They always kept me up to date with the progress for an on time delive More

by JILLIAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Helsel, Kyle Hash, Nick Moore
Feb 22, 2023 -

Palm Coast Ford responded

Thank you so much! There’s nothing more satisfying than bringing joy and happiness to our customers. Your review is so significant to us and inspires us to keep doing our best. Until next time, Jillian!

February 22, 2023

Best service experience ever! From the call to book the appointment, to the check in and the excellent work completed by technician James T I would give Palm Coast service 10 out More

by Angel S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thompson
Feb 22, 2023 -

Palm Coast Ford responded

Hi Angel! We are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needed or questions, please reach out!

February 22, 2023

Very friendly people. They took their time and did a great job.. I got 2 recall jobs done and an oil change as well. Nice to have the shuttle service as they kept the car More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Polo
Feb 22, 2023 -

Palm Coast Ford responded

Hi Deb! You're very welcome. We are happy we could be of service. Thank you for the 5-star review!

February 22, 2023

Everyone from sales to management,and Kevin in finance were Awesome to deal with !! Definitely A 5 ****** place to do business with. More

by Merli772Jeep/gladiator
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Peveler, Chris Smith, Austin Ross, Kevin Burns
Feb 22, 2023 -

Palm Coast Ford responded

Thank you so much for taking the time to give our business such an incredible recommendation! We're so thankful for amazing customers like you, and we hope that we can continue to meet your needs. We'll see you next time!

February 20, 2023

Palm Coast Ford has done it again! Great service. It is so easy to buy a car at Palm Coast Ford. Need a car or truck? Go to Palm Coast Ford and ask for Anthony Clark and tell him Doris More

by dorisr2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Summa, Chris Smith, Kyle Hash, Anthony Clark
Feb 20, 2023 -

Palm Coast Ford responded

Thanks so much for recommending us, Doris. We're so pleased to learn that our team continues to be the best at what they do!

February 20, 2023

Great customer service. Car ready on time. Did not try to upsell unnecessary setvice. Disappointed that their car wash station was inoperable, but they said they were w More

by GEE0901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
Feb 22, 2023 -

Palm Coast Ford responded

Thank you for the 5-Star Review on your most recent service visit!

February 19, 2023

No pressure , easy to deal with, fast and smooth transaction. Could not be happier with a car dealership More

by jefforegan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conor Hebert, Chris Smith, Kevin Burns
Feb 20, 2023 -

Palm Coast Ford responded

Hi Jeff! Thank you so much for writing this positive review. Customer satisfaction is our main goal, and it pleases us to receive your positive rating.

February 19, 2023

Dealership is fine . Service is terrible still waiting on the recall parts over a month th now. More

by richardmvrck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know anyone
Feb 20, 2023 -

Palm Coast Ford responded

Ricahrd, What is your last name so I can research your recall parts status. You can call or email me service@palmcoastford.com Thank you, Mike Mavar Parts & Service Director

Feb 22, 2023 -

Palm Coast Ford responded

Ms. Ricahrd, Thank you for taking the time today to speak with me. I am sorry the communciation was not better about the status of tha part that was ordered for the recall on your vehicle. I have spoken with the team about making sure we do better in giving accurate timelines for parts ordered and follow up. If you have any concerns please do not hesitate to let me know. We will follow up when Ford sends us the other part required to complete the recall. Thank you Mike

February 18, 2023

Quick lane is exactly that. Came in for “the works” and out in 20 minutes. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Ash
Feb 20, 2023 -

Palm Coast Ford responded

Hi Jay! We're so glad to hear that you had a pleasant visit to our service center! Thanks so much for sharing your experience, and we hope to see you again!

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