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Palm Coast Ford

Palm Coast, FL

4.7
5,918 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,918 Reviews of Palm Coast Ford

July 14, 2022

They just did a very nice remodel of their service center & lounge but seem to be struggling with the new format. All went pretty well until it was time to pick up the vehicle after service completed. I am s More

by RPH1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kollar, Melissa Cooper, Darius Ash
Jul 15, 2022 -

Palm Coast Ford responded

Hello. We are sorry to hear you were less than satisfied during your recent service visit. If you wish to discuss your review further, please contact our Service Director, Mike Mavar, at 386-447-3380. Thank you.

July 13, 2022

Our sales rep Larry Helsel was great, so accommodating and assisting with us all thru the process. - totally recommend you ask for him. Friendly service from the moment you walk in the door. Outstanding! More

by CHICA234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Helsel, Brett Rabbat
Jul 13, 2022 -

Palm Coast Ford responded

We're so happy we could assist you during your visit to Palm Coast Ford. If you need anything down the road, let us know. We're always here to help!

July 13, 2022

The dealership experience was no pressure. Chris smith and Austin Ross were great to deal with! More

by PHARDY777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teri Robinson , Chris Smith, Austin Ross
Jul 14, 2022 -

Palm Coast Ford responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

July 13, 2022

In 2009, we stoped at palm coast ford, to just look , we meet Chris smith, he seemed very honest and not at all what we expected from a salesman, well now just purchased my 9th vehicle yesterday from chris More

by GORDYJAN68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Christen Santa Maria, Murphy ., Austin Ross, Kevin Burns, Kyle Hash
Jul 14, 2022 -

Palm Coast Ford responded

Jan, we are so pleased to hear that you had an excellent experience with our team during your visit. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Congrats on your purchase and enjoy!

July 13, 2022

The service team did a great job and helped get me get back on the road quickly. More

by Road Warrior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen St. Pierre
Jul 14, 2022 -

Palm Coast Ford responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2022

Had excellent service in the past, but question the pricing during this service of a fuse replacement of $177. The taxes of $11 was more than the fuse at $4. I have been a loyal customer since 2011 and More

by WJWILSONJR46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christen Santa Maria
Jul 14, 2022 -

Palm Coast Ford responded

Hello. We are sorry to hear from a returning customer that you were anything less than satisfied with your recent experience at Palm Coast Ford. If you would like to discuss your experience with us further, please contact our Service Director Mike Mavar at 386-447-3380. Thank you.

Jul 25, 2022 -

WJWILSONJR46 responded

Mr. Mike Marvar, Thank you for reaching out to me for my response. Your dealership has always given me great service in the past 11 years I have been dealing with you. I merely thought that the amount of $177 I paid for having a fuse replaced was excessive.

July 12, 2022

Your service people try to do their job as best they can with the limited number of mechanics. The work on my truck should have taken 12 hours. Not two weeks! More

by n9747u
Recommend Dealer
No
Employees Worked With
Christen Santa Maria, Mike Tarnowski, Stephen St. Pierre
July 12, 2022

Making an appointment3 days in advance is useless. .. will never be back... simple oil change with over an hour wait before you take the car for service is totally unacceptable.. More

by joe
Recommend Dealer
No
Employees Worked With
Darius Ash
July 12, 2022

Contacted Derius for an oil change, got me in and out in an hour, great job. More

by john.caprio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christen Santa Maria, Darius Ash
Jul 13, 2022 -

Palm Coast Ford responded

Thank you for the 5-star rating and review, John. We're happy to hear that our team continues to deliver efficient service.

July 12, 2022

A very nice clean place. Great service. Everyone was professional and helpful. Will come back. More

by Toby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Jul 13, 2022 -

Palm Coast Ford responded

Toby, we are so glad to hear your needs were met during your visit to Palm Coast Ford! Thanks for stopping by.

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