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Palm Coast Ford

Palm Coast, FL

4.7
5,918 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,918 Reviews of Palm Coast Ford

June 23, 2022

Service advisor, Melissa Cooper, was highly professional and fully knowledgeable regarding my vehicle. I am pleased that I selected Palm Coast Ford. More

by CHRISTENSENFW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
Jun 24, 2022 -

Palm Coast Ford responded

We can't thank you enough for this incredible review and rating! We're so pleased to hear that Melissa could make your experience so pleasant. Thanks so much for choosing Palm Coast Ford!

June 23, 2022

Made an appointment for Friday 8am. I picked it up on Wednesday when no one had even looked at it. No phone call. Nothing. A Half-assed apology and blame pointed at Ford. More

by GEELO1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen St. Pierre
Jun 24, 2022 -

Palm Coast Ford responded

Hi, we are sorry to hear you were less than satisfied during your recent service visit at Palm Coast Ford. We assure you that we care very much about the service we provide to our customers and would appreciate the chance to speak with you. If you are willing, please call our Service Director, Mike Mavar, at 386-447-3380. Thank you.

June 23, 2022

Excellent customer service and prompt service. Convenient location and very clean waiting area with coffee More

by RJ10662
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Ash
Jun 24, 2022 -

Palm Coast Ford responded

Thanks so much for the kind words and rating! We pride ourselves on our customer service and we hope we can be of assistance to you again in the future. Take care!

June 23, 2022

We saw Palm Coast had a car we were interested in . Chris helped us with the test drive, explained the car features. Chris was super friendly, helpful and made the whole buying experience painless. We More

by Lori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dunn
Jun 24, 2022 -

Palm Coast Ford responded

Lori, it's always a thrill to hear from our customers about their car-buying experience, and we couldn't be happier to know that yours was a great one. Thanks for coming by, and congrats on your purchase! See you next time.

June 22, 2022

They were backed up so it took a little longer, but they notified us when we checked in, we appreciated that! Darius always does a good job for us! More

by BQCOACHMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Ash
Jun 22, 2022 -

Palm Coast Ford responded

We’re so happy our team could be of service and provide a 5-star experience during your visit. Thank you for sharing. Until next time, take care!

June 22, 2022

This dealership has always gone above and beyond in helping me and my family find a wonderful car! They’re friendly, funny, kind and helpful! They feel like home! More

by juliannewetherington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Peveler, Michael Hamilton, Murphy ., Kevin Burns
Jun 23, 2022 -

Palm Coast Ford responded

Thanks so much for rating your experience five stars, Julianne! We're so glad to hear that our team went above and beyond to meet your needs once again! If there’s anything else we can do to be of assistance, please reach out. Congrats and enjoy your new-to-you ride!

June 21, 2022

We broke down while traveling and they went above and beyond to help us. Helped get a rental car and a motel room. Very courteous during a difficult time for us. More

by gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Clymer, Christen Santa Maria
Jun 22, 2022 -

Palm Coast Ford responded

Gary thank you for the excellent review. We hope all is well and if you ever have any questions please do not hesitate to reach out.

June 21, 2022

Made an appointment for a simple oil change and tire rotation and still had to wait 2 1/2 hrs, when I asked, what was the point in making an appointment their answer was so you don't wait 8 hrs. Not th More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darius Ash
June 21, 2022

It was a difficult update but John was persistent and would not give up and struggle through it. John did a great job! More

by Steve MARKLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Stephen St. Pierre
Jun 24, 2022 -

Palm Coast Ford responded

Thank you for your pateince and sorry for the delay in performing your recalls.

June 20, 2022

Our overall experience was excellent. From the time we were greeted by the sales representative, Reggie Auricchio, to the moment of closing the financing (Dan Blair), our needs and concer More

by CRDN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Auricchio, Daniel Blair, Kyle Hash
Jun 20, 2022 -

CRDN responded

Outstanding service

Jun 21, 2022 -

Palm Coast Ford responded

Thank you for your kind words! We are so thrilled that you had a pleasant service visit at Palm Coast Ford!

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