Palm Coast Ford

It has been a pleasure dealing with this dealership. Chris Smith has been great. Austin Ross took his time to explain the car to me. He was a pleasure to work with. Chris Smith has been great. Austin Ross took his time to explain the car to me. He was a pleasure to work with. More

Alex was up front as we purchased this car over the phone. He was responsive, detailed and the finance guys were up front and got me a better rate than my credit union. Car was better than expected. phone. He was responsive, detailed and the finance guys were up front and got me a better rate than my credit union. Car was better than expected. More

Professional friendly staff made the purchase process easy and stress free. Austin Ross was particularly helpful - following us home at the end of his working day to collect paperwork and help us set up easy and stress free. Austin Ross was particularly helpful - following us home at the end of his working day to collect paperwork and help us set up our remote garage opener. He has since followed up to ensure all is ok. More

Not treated the same. Still no sticker for window even after a call to get one. after a call to get one. More

Customers service was amazing. Service Rep. very helpful and explained in full detail all to be accomplished in simple words for us who are not auto mechanics. and explained in full detail all to be accomplished in simple words for us who are not auto mechanics. More

This dealership is one of the best I’ve deal with, the service was quick and efficient. Customer service is exceptional. service was quick and efficient. Customer service is exceptional. More

The only good thing about this dealer is the attention from Melissa Cooper. She goes the extra mile making sure the customer has a good experience. Unfortunately this is NOT the case for most of the other from Melissa Cooper. She goes the extra mile making sure the customer has a good experience. Unfortunately this is NOT the case for most of the other employees. I took my car for the AC to be fixed and they Did NOT did a good job. I had parts falling off3 months after and my AC is worse than before taking my car there. If it wasn’t for the free oil change and Melissa’s great customer service I would NOT go there AT ALL, and I have heard similar things from other people. This is a small town and we all make sure others know about a good OR NOT so good place. It is a shame that some careless employees are giving a bad reputation to a place that used to be our favorite. I’m glad that you ask and can only hope that you care enough to do something about it since we have choices now and we can support other businesses that do a better job and most of the time for less money. My advice: keep Melissa happy and do something about most of the other employees specially the ones in the shop in charge of the repairs. Thank you and good luck recovering your good name. More

Was billed for 3 hrs work no problem but I also watched my truck sit for 2hrs not being worked on , just waiting for 3hrs to pass my truck sit for 2hrs not being worked on , just waiting for 3hrs to pass More