Palm Coast Ford

Mike and Paul were incredibly friendly and helpful. Being a college student, they knew I was on a budget but they managed to get me in a beautiful car that I can trust. They even offered me a cup of crab bis a college student, they knew I was on a budget but they managed to get me in a beautiful car that I can trust. They even offered me a cup of crab bisque while I was waiting on paperwork. One of a kind! More

Oily shoes stained my floor mats. I think that said it all. You used to put a paper floor liner in the car. I did not get one. all. You used to put a paper floor liner in the car. I did not get one. More

I took my car in for service and it was a pleasant and easy experience. I obtained fast and courtesy service. I feel my car is being maintained professionally by Palm Coast Ford. easy experience. I obtained fast and courtesy service. I feel my car is being maintained professionally by Palm Coast Ford. More

Purchased a used 2019 Mustang in July 2020 with 22,500 miles from Palm Coast Ford. In March I returned to dealer (after 3,000 miles) to have a couple of minor warranty items fixed and a tire rotation. Ser miles from Palm Coast Ford. In March I returned to dealer (after 3,000 miles) to have a couple of minor warranty items fixed and a tire rotation. Service refused rotation due to low rear tread on rear tires. Complained to a sales manager who then measured tread and says come back Monday for a free rotation. I then took car to Tire Kingdom and asked for a rotation. They also refused due to low tread on rear tires. Dealership sold me the car with low tread tires and then refused to rotate them after 3,000 miles. Now decides it is OK to rotate them when I complain in order to avoid replacing them. What about safety and minimum required tread for rotation? Tires should have been checked and replaced before the car was sold. What happened to the so called multiple point inspection I was told had been performed? This car should NOT have been sold with these tires. 3,000 miles and I need new tires? You’ve got to be kidding! More

When I arrived it was great to be greeted by Jose, with a huge smile and friendly "Hello". He keep me updated and offered to find me a coupon on line for a new battery. I was in and out with in a hour and th huge smile and friendly "Hello". He keep me updated and offered to find me a coupon on line for a new battery. I was in and out with in a hour and that was a oil change and installed a new battery. #fastlane More

Had a challenging time getting my hood painted under warranty. It was either too hot, too cold, or too humid. Then they forgot the letters on my Explorer. Vehicle was there for three days and when I pic warranty. It was either too hot, too cold, or too humid. Then they forgot the letters on my Explorer. Vehicle was there for three days and when I picked it up they still didn't vacuum the vehicle. So much for paying extra for VIP. More

Great dealership, We have bought 9 cars there. Great service when I needed it. Would recommend this dealership to anyone. We will keep coming back anytime. service when I needed it. Would recommend this dealership to anyone. We will keep coming back anytime. More

I prescheduled my service visit with the service department about a week in advance and advised them I would need a loaner (The dealership offers warranty plans that has perks such as providing a l department about a week in advance and advised them I would need a loaner (The dealership offers warranty plans that has perks such as providing a loaner while your vehicle is worked on). My service advisor was Chisten SantaMaria, who made sure to tell the excellent service team of my vehicle concerns. She also set me up with the loaner vehicle, and while the work was being done on my truck she kept me informed. Come time to pick up my truck, I find that it was detailed and vacuumed as well. More

Melissa Cooper was awesome. She was able to service my truck and actually same me some money. Highly recommended. I will definitely go back again. truck and actually same me some money. Highly recommended. I will definitely go back again. More

Excellent service , friendly staff ,I had to change my appointment three times, the girl who answered the phone was so helpful and considerate and gave me an appointment each time, we laughed together wh appointment three times, the girl who answered the phone was so helpful and considerate and gave me an appointment each time, we laughed together why I couldn’t come those first two days, and then I finally made it the third time . More