Palm Coast Ford

Scheduled oil changes, 2 vehicles. I had 2 vehicles serviced yesterday. A free lifetime oil change on a 2016 Escape and a request for an oil change on a 2013 Kia Forte. I was billed f I had 2 vehicles serviced yesterday. A free lifetime oil change on a 2016 Escape and a request for an oil change on a 2013 Kia Forte. I was billed for a tire rotation on the Kia Forte, although there was NO upfront request or discussion for this service. The total charges were in excess of $55.00. After some discussion, a service manager removed the charge for the rotation, but the new bill for the oil change was $44.81, a reduction of less than $10.00. I believe that this charge was excessive and asked the service manager to check it. She said it was the correct charge. I don't believe that. I told her, "It's not the money, but I don't like to be messed with." I have purchased 2 new vehicles from Palm Coast Ford, but I would be reluctant to purchase another. I feel I was not treated fairly, and your service department was being petty. By way of reference, the lifetime oil change on the Escape was billed out at $34.85. I believe this is the correct charge for the oil change on the Kia. More

easy access, dependable, nice waiting area Better than a longer drive to Daytona the Palm Coast Ford dealer services my Tundra on a regular basis. I am pleased with the service, prices, and acc Better than a longer drive to Daytona the Palm Coast Ford dealer services my Tundra on a regular basis. I am pleased with the service, prices, and accommodating schedule More

Garrett helped me with purchasing my new 2020 F150. He was extremely helpful. Sean Bennet was another guy who helped me tremendously! My new truck looks great next to my shelby gt500 convertible! Thanks y was extremely helpful. Sean Bennet was another guy who helped me tremendously! My new truck looks great next to my shelby gt500 convertible! Thanks you so much for your time and dedication!! Happy customer right here! More

Replace fuel filter and batteries. Meghan was awesome. She was very helpful and kept me informed about how the problem was going. I never had to call and ask how or when the work would Meghan was awesome. She was very helpful and kept me informed about how the problem was going. I never had to call and ask how or when the work would be complete. More

Michael was absolutely amazing helping me find a brand new car. He took the time to ask my interests and figure out what type of car I’d benefit from and enjoy. He was funny, very personable, and would ab new car. He took the time to ask my interests and figure out what type of car I’d benefit from and enjoy. He was funny, very personable, and would absolutely go to him again for another car! Thank you, Michael! Stay boujee. More

Customer service as it should be I had a reoccurring issue issue with my 97 Cobra, John L’Heureux and John Branchini teamed up and solved the problem with no additional cost. It was I had a reoccurring issue issue with my 97 Cobra, John L’Heureux and John Branchini teamed up and solved the problem with no additional cost. It was a pleasure to be treated like a valued customer. More

very quick and fast service from palm coast service center also very polite and good detail on my car which i bought there thank u very much for your fast work from palm coast service center also very polite and good detail on my car which i bought there thank u very much for your fast work More

As usual great service. Thank you for your great service. It would be nice if you had a car wash, once the car was done, it would come out shiny and clean. Or offer a detailing service. That would be awesome It would be nice if you had a car wash, once the car was done, it would come out shiny and clean. Or offer a detailing service. That would be awesome. Again thank you. More

excellent iI am a customer for life and I am getting free of any charge oil/filter changes.Everyone is very friendly and polite and helpful iI am a customer for life and I am getting free of any charge oil/filter changes.Everyone is very friendly and polite and helpful More

Awesome Chris was very helpful from the time I cantacted him that I wanted to purchase a new car, till the time he deliveried it to my drive way. He guided m Chris was very helpful from the time I cantacted him that I wanted to purchase a new car, till the time he deliveried it to my drive way. He guided me through the new things in the 2020 Escape. I had a couple of questions after he left that I texted him on and he responded right away. Even did a face time with me to show me what I needed to do. My family has been buying from Palm Coast Ford for many years and I didn't hesitate on where to buy my next car. Everyone there is friendly, helpful and caring. To them you are not just a price tag, you are a person. More