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Palm Coast Ford

Palm Coast, FL

4.7
5,895 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,895 Reviews of Palm Coast Ford

January 26, 2020

Chris was awesome I’d definitely recommend working with him if your planning on visiting. Very knowledgeable and took his time to show each truck. It was my first time purchasing a Ford and was it a great More

by stephen.mikulec
Recommend Dealer
Yes
Employees Worked With
Chris Smith
January 25, 2020

Poor VIP service. I have had my F-350 in the shop twice for recalls and steering wheel malfunction and have yet to receive any of the VIP service that comes with the ex More

by mextrom125
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Christen Santa Maria, Sean Bennett, Peter Kimlingen
Jan 27, 2020 -

Palm Coast Ford responded

Thank you for taking the time to place a review. We will forward your concern directly to the service director, John L'heureux. We certainly want you to be completely satisfied and will work to correct this concern. Please reach out to him as we cannot gain your contact information from this review. Thank you.

January 25, 2020

We purchased our car here and had a great experience. We were back for our oil change. Another great experience. Great service and a great company to do business. More

by ERICPGERVAIS
Recommend Dealer
Yes
Employees Worked With
Meghan Williams
January 25, 2020

Very satisfied Everyone that we dealt with were both very professional and knowledgeable. They went to far lengths to ensure I was totally satisfied with my new purc More

by randyljn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barnes
January 24, 2020

I had a 2 pm appointment for an oil change. My car wasn’t finished until 4:20pm. Everyone in the waiting area had the same experience. More

by jko306
Recommend Dealer
No
Employees Worked With
I don’t remember name
Jan 31, 2020 -

Palm Coast Ford responded

We're sorry to hear about your experience with our service department. Delays may be experienced during peak service hours as we take time to perform the services requested along with a full safety inspection on every vehicle. We hope you understand that your safety is our utmost importance even if it may cause a delay in completing the service. Thank you.

January 24, 2020

Dave stayed in touch with us regarding the status of the repair. He is knowledgeable about the repairs that were made and assured us that we received the car back sooner than expected! More

by HappyFiesta
Recommend Dealer
Yes
Employees Worked With
Dave Kollar
January 24, 2020

My truck broke down and had to be towed. The Service Manager stayed after hours and waited on us. They got my truck in right away and kept me informed while the work was being done. They made a bad si More

by MIKERENEEHOLMES
Recommend Dealer
Yes
Employees Worked With
Kevin Tone, Joshua Polo
January 24, 2020

standard great service. love the appointment time schedule. They do a great job timely on service. Everybody is professional. small lounge is nice also. transportation is ava More

by lgducky
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Hart
January 24, 2020

SERVICE DEPT AND DAVE KOLLER WE'RE GREAT !! HOWEVER FOR THE LAST THREE TIMES YOUR TECHS TORQUED THE LUG NUTS TO OVER 200 FT LBS.WENT HOME AND TORQUED THEM TO FACTORY SPECS,100 FT LBS.YOU NEED TO ADDRESS TH More

by fredcarboni
Recommend Dealer
No
Employees Worked With
Dave Kollar
Jan 27, 2020 -

Palm Coast Ford responded

Thank you for your review. We will forward your concern to our service department for any needed followup. Thank you!

January 24, 2020

Air conditioner is not working. Took my car in for the air conditioner. They replaced a part said it was fixed and $398.00 later. I checked my air today and it is barely working. More

by emppatti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua Polo
Jan 31, 2020 -

Palm Coast Ford responded

Please contact our service director John L'heureux as we cannot determine your contact name or information from your profile. We'd be very happy to review your A/C for any additional service needed at your convenience. Thank you.

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