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Palm Coast Ford

Palm Coast, FL

4.7
5,890 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,890 Reviews of Palm Coast Ford

January 28, 2020

Come in for a free oil change being a VIP person thought I was going to get a car wash usually that’s what happens but never happened why I don’t know More

by jimbowl300
Recommend Dealer
No
Employees Worked With
Meghan Williams
Mar 18, 2020 -

Palm Coast Ford responded

We apologize for the oversight. If you'd like to bring your vehicle back in, we'd be happy to get it a full car wash under your VIP program agreement. No problem at all. Thank you.

January 27, 2020

New Tire experience With the price match guarantee on tires, Why not get great Ford service for the same price. Same day install with great customer service. Thank you More

by Florida Ford Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hart
January 27, 2020

*** UpdateThe Gm Don York and service mgr, John, have *** Update The Gm Don York and service mgr, John, have taken the situation and resolved it. I'm thankful for good leadership like they've shown despi More

by soupster81
Recommend Dealer
Yes
Employees Worked With
Chris Dunn, John L'Heureux, Don York, Chris Dunn
January 26, 2020

RECALL APPOINTMENT I received a letter from Ford regarding my Escape being on a recall. Making the appointment was convenient and the individual I spoke to on the phone More

by WHITNEYCE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hart
January 26, 2020

Dealership was persistent with out being annoying. I was pretty sure what I wanted. Different features were explained in detail and definitely to my satisfaction. More

by Lynnedr
Recommend Dealer
Yes
Employees Worked With
Garrett Loughry
January 26, 2020

Chris was awesome I’d definitely recommend working with him if your planning on visiting. Very knowledgeable and took his time to show each truck. It was my first time purchasing a Ford and was it a great More

by stephen.mikulec
Recommend Dealer
Yes
Employees Worked With
Chris Smith
January 25, 2020

Poor VIP service. I have had my F-350 in the shop twice for recalls and steering wheel malfunction and have yet to receive any of the VIP service that comes with the ex More

by mextrom125
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Christen Santa Maria, Sean Bennett, Peter Kimlingen
Jan 27, 2020 -

Palm Coast Ford responded

Thank you for taking the time to place a review. We will forward your concern directly to the service director, John L'heureux. We certainly want you to be completely satisfied and will work to correct this concern. Please reach out to him as we cannot gain your contact information from this review. Thank you.

January 25, 2020

We purchased our car here and had a great experience. We were back for our oil change. Another great experience. Great service and a great company to do business. More

by ERICPGERVAIS
Recommend Dealer
Yes
Employees Worked With
Meghan Williams
January 25, 2020

Very satisfied Everyone that we dealt with were both very professional and knowledgeable. They went to far lengths to ensure I was totally satisfied with my new purc More

by randyljn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barnes
January 24, 2020

I had a 2 pm appointment for an oil change. My car wasn’t finished until 4:20pm. Everyone in the waiting area had the same experience. More

by jko306
Recommend Dealer
No
Employees Worked With
I don’t remember name
Jan 31, 2020 -

Palm Coast Ford responded

We're sorry to hear about your experience with our service department. Delays may be experienced during peak service hours as we take time to perform the services requested along with a full safety inspection on every vehicle. We hope you understand that your safety is our utmost importance even if it may cause a delay in completing the service. Thank you.

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