Back

Palm Coast Ford

Palm Coast, FL

4.7
5,889 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

Directions

By Type

5,889 Reviews of Palm Coast Ford

January 04, 2020

A NEW PRE-OWNED CAR I BROUGHT MY 2008 FORD FOCUS IN FOR SERVICE AND PICKED UP MY NEW PRE-OWNED FORD FOCUS 2017 THE NEXT DAY! SALESMAN PATRICK PAPARELLI, JR. WAS EXTREME More

by IRISHMORIAH
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dunn, Jon Hart, Sean Bennett, Patrick Paparelli, Jr.
Jan 06, 2020 -

Palm Coast Ford responded

It's certainly a team effort around here to help inform and assist our customers in any way possible. Thank you and we'll see you when its time for those FREE oil changes!

January 04, 2020

Too much time. With a 2:30 appointment it took nearly 1.5 hours to get car. No this not acceptable for only an oil change. It was not moved into service area for 70 More

by marvinemersonsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ms. Brown
Jan 06, 2020 -

Palm Coast Ford responded

We apologize for the delay you experienced as we are making every effort to get all of our customers service visits handled as quickly as possible during peak service times. We have even hired additional staff and added additional service bays to help decrease overall wait times. Please note that we offer a free shuttle service to and from your home or work as we value your time as much as you do. Thank you for visiting us and we a re always here to answer any questions.

January 03, 2020

Happy customer I got everything I wanted from this dealership. I walked in hesitant at first but left with a beautiful new car and completely satisfied. Very helpful More

by ROMANEZEDDIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Kimlingen
Jan 06, 2020 -

Palm Coast Ford responded

We understand how some customers can feel hesitant about visiting car dealerships and work very hard to be different from the rest. We're glad you felt comfortable and found just the right vehicle for you. Thank you!

January 03, 2020

Time spent not worth it Went in for 2:00 appointment for an oil change and wiper replacement. Had to wait until 3:20 when Kevin gave me the information /charges. Did add on More

by benton1002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Tone, Joshua Polo
Jan 06, 2020 -

Palm Coast Ford responded

Thank you for taking the time to leave your review. We are working hard to add additional staff, add additional service bays and improve workflow processes to improve all areas of service times. As a leading service center in the Flagler and Volusia county areas, we know it's important to do everything possible to service our customers as quickly as possible especially during peak hours. Please don't hesitate to contact our service director John L'heureux anytime if we can help answer any questions.

January 03, 2020

Speedy Service Josh recently became my new service advisor and he’s taken great care of me. He answered all of my questions and my car was taken care of. More

by Garrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Polo
Jan 06, 2020 -

Palm Coast Ford responded

Thank you for your review! We're always ready to help in any way possible.

January 02, 2020

2017 Ford Escape Everyone was very friendly and knowledgeable. They took the time to explain everything and to answer all the questions and made the process very plea More

by BHANSELMAN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Bennett, Troy Baker
Jan 06, 2020 -

Palm Coast Ford responded

So glad to hear that! Thank you for trusting us with your purchase and business. We hope to see you when it's time for those FREE oil changes!

January 02, 2020

Recall was taken care of very quickly Palm Coast Ford take pride in their service department. They treat their customers very well. The staff provides excellent service. I would highly More

by RONNICB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Tone, Christen Santa Maria, Melissa Cooper
Jan 06, 2020 -

Palm Coast Ford responded

Thank you very much for your review! We're glad you found our service department worthy of your 5-stars!

January 01, 2020

Best Customer Service and No Gimics This is by far that best dealership I have ever been to in my life. I have had many cars growing up, but never have I had a vehicle service I had on More

by jessicaleolagranato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Kimlingen
Jan 06, 2020 -

Palm Coast Ford responded

We are so glad to have you as a part of the Palm Coast Ford family! Thank you for your trust and glowing review!

January 01, 2020

Bought my 2016 Ford Escape the other day.The entire Bought my 2016 Ford Escape the other day. The entire staff was very accomodating, and helpful. Garret L. Was my salesman, and he was exceptional to More

by kimlicari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bennett, Garrett Loughry
Jan 06, 2020 -

Palm Coast Ford responded

Such a very nice review! We are very happy to hear that you were comfortable and happy with your experience. Enjoy your new Escape!

December 31, 2019

fast,friendly fast, friendly and would recommend to anyone to use this service department. look forward to my next visit. thank you to all the staff at palm coast f More

by SEANPEVELER7326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Peveler, Dave Kollar
...
405
...