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Palm Coast Ford

Palm Coast, FL

4.7
5,889 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,889 Reviews of Palm Coast Ford

January 10, 2020

Going in for oil and grease they find an engine fault that adds $1,200.00 to my bill. They also kept the truck for over two weeks. The mechanic did not take caution to remove bad part. I ended up paying More

by MS.T68
Recommend Dealer
No
Employees Worked With
Dave Kollar
Jan 17, 2020 -

Palm Coast Ford responded

Thank you for your review. It is part of our service process to inspect the customer's vehicle over for any recall, maintenance or safety concerns. Apparently they did find the engine fault and offered the choice to have it repaired. It is not an attempt to up-sell but merely make our customers aware of concerns that we find whether it's a minor or major issue. Concerning the part removal, please contact us and speak to our service director anytime to review your experience and address any issue you may be experiencing. We are always here to help.

January 10, 2020

New car purchase Staff is always polite and friendly your sales staff was great always. They took their time to explain the functions of the new car and overall perfo More

by MRJAD101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Sean Bennett, Garrett Loughry
January 10, 2020

Very helpful, very fast and efficient. Highly recommended if you purchased a ford from them because they won’t take advantage of you. Every issue I’ve had has been fixed without their being a issue, all of t More

by Huncho scuba
Recommend Dealer
Yes
Employees Worked With
Paul Summa, Michael Hamilton, Melissa Cooper
January 10, 2020

Very helpful when it came to purchasing a car, open to working with me and how picky I am, ended up getting a wonderful car with all of the options I wanted and a great price. More

by Huncho scuba
Recommend Dealer
Yes
Employees Worked With
Paul Summa, Scott Andersen, Michael Busler, Michael Hamilton
January 10, 2020

Not pleased! I had an appointment Tuesday January 7, 2020 at 2:30 for an oil change and tire rotation. I arrived about 2:20. I was met promptly and was told to wa More

by VBROWN135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
There was a young man as I was leaving that took my payment.......can’t remember his name. , Meghan Williams
Jan 17, 2020 -

Palm Coast Ford responded

We apologize for the delay you experienced. We agree that this is too long and will look into this experience immediately. We work very hard to get everyone through service as quickly as possible all while keeping our customers safety in mind with full vehicle inspections and your visit is no exception. We hope you'll give us another chance to get you through quickly and earn your add'l stars. Thank you!

January 09, 2020

Everything is fine The transaction was handled very well and the staff was knowledgeable.Everything went smoothly and there were no issues. Setup was all done by Patrick More

by hsharrott0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Paparelli, Jr.
January 09, 2020

BEST EVER PALM COAST DEALER IS THE BEST TO DEAL WITH THEY HELP YOU IN EVERYWAY POSSIBLE THEY ARE LIKE FAMILY GOOD PEOPLE I WOULDNT GO ANYWHERE ELSE More

by gem21545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Peveler, Peter Defalco, Patrick Paparelli, Jr.
Jan 17, 2020 -

Palm Coast Ford responded

Thank you so much for the opportunity to serve you. We take great pride in taking the best care of our customers as possible. Be sure to come see us for those FREE oil changes!

January 06, 2020

Great work Very friendly and knowledgeable. Not like all other dealerships.. its a pleasure going here. Prices are reasonable. Workers actually remember you, you More

by BRETH1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Chris Dunn, Christen Santa Maria
January 06, 2020

Fantastic New Car Experience! This was my first experience buying a new vehicle. The team at palm coast ford made me feel welcome and helped find the perfect vehicle for me. Michae More

by WILL.HAMILTON93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Busler, Michael Hamilton
January 05, 2020

Great experience working with Garrett. He was very personable but not pushy. Helped me identify the right truck for me. Very patient in the process. Got the deal done in timely manner. Fair price. Cov More

by edfennell57
Recommend Dealer
Yes
Employees Worked With
Garrett Loughry
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