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Palm Coast Ford

Palm Coast, FL

4.7
5,895 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,895 Reviews of Palm Coast Ford

November 22, 2019

Very good customer service Had another good experience at Palm Coast Ford. Dave was friendly, informative and efficient. I had arranged a ride but it was nice to know that a co More

by BIGLAR510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kollar
November 22, 2019

Go Mustang Gt The service people are very friendly and helpful. They make you feel very comfortable while waiting for the paper work to be done.. Would definately r More

by RKRATZER49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie, Chris Smith
November 21, 2019

Great Experience Everyone was super friendly and helpful. Patrick and management made sure we got what we wanted and worked hard to make sure that financing and the p More

by K.ROTUNNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bennett, Patrick Paparelli, Jr.
November 21, 2019

I was overly impressed with Troys knowledge of the F150. I did plenty of research, however there were lots of features I was unaware of and Troy had the answers. I never felt pressured or rushed to make thi More

by Palmcoastreviewer
Recommend Dealer
Yes
Employees Worked With
Sean Bennett, Larry Helsel, Troy Baker
November 20, 2019

Excellent service We have been there twice in one month to buy a new edge and a used F150, both experience were great and easy. This dealer is a good group of salesman More

by AUNTIB225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Summa, Sean Bennett, Peter Kimlingen, Sean Lyons
November 20, 2019

Wait time excessive I had pre scheduled a 5000 mile ree oil change for 1 pm The tech told me it would be 1 1/2 hours wait. After 2 hours waiting my oil change was s More

by prstreble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christen Santa Maria
Nov 25, 2019 -

Palm Coast Ford responded

We apologize that you encountered a delay on your recent oil change. Due to heavy volume and that we perform many more safety checks and inspections that the lower service quick lubes outlets, we sometimes can fall behind on wait times. It is all in the best interest of safety for our customers and we would never want to overlook a concern or bypass the inspection process that could risk our customers well being on the road. Thank you.

November 20, 2019

Nice work as always Josh? Was very helpful. Always a good experience here. It was nice to see Kevin again also. Service has always been reliable at Palm Coast Ford. More

by rcdietz71
Recommend Dealer
Yes
Employees Worked With
Joshua Polo
November 20, 2019

Scheduled service was excellent. Marvin was top notch! I scheduled my oil change and service just twodays in advance. I was pleased that I wasable to get in on such short notice. Marvin (my service tech on More

by OWENS.JEFF
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marvin, Kevin Tone
November 20, 2019

Chris was AMAZING! I can't say how wonderfully Chris treated me. I hate car dealerships and experiences maybe worse than the doctor, they were great! I would totally g More

by 54kbigelow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie and Josh in sales with Chris were also terrific., Chris Smith
November 19, 2019

Loose drip pan AGAIN 2nd time I've taken my truck to get an oil change and 2nd time my drip Pan is rattling underneath my car. Had to take it back the 1st time this time I More

by dmustiga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure his name
Nov 19, 2019 -

Palm Coast Ford responded

Thank you for leaving your review. Please note that we only open the drain plug to drain the old oil out. We do not loosen or remove the entire pan or any bolts securing it. We would be happy to take a look at it for you as there may be another cause such as hitting an item on the road, etc. that may warrant attention so that you do not lose engine oil and possibly damage your engine.

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