Palm Coast Ford

Finally I hope this wasn't a fluke but I got an oil change and it only took 30 min from pulling in to pulling out. I had complained before that having an appo I hope this wasn't a fluke but I got an oil change and it only took 30 min from pulling in to pulling out. I had complained before that having an appointment didn't seem to matter because it was taking 1 to 2 hours which to me was totally unacceptable. So I can say I was much more pleased with this visit. Like I said I hope this wasn't a fluke. More

New truck showed me only what I was looking for did not push for the bigger better one first time I told them what I wanted and that is what Chris Smith only sh showed me only what I was looking for did not push for the bigger better one first time I told them what I wanted and that is what Chris Smith only showed me Thank You. More

Fabulous I didn't give a rating, it was well earned. This dealership and it's salesman Chris Smith went above and beyond for my family. I didn't give a rating, it was well earned. This dealership and it's salesman Chris Smith went above and beyond for my family. More

Quick and priced right I recently purchase a new truck and came in for the 3000 mile service. Online appointment wa easy to set up through Ford pass and my advisor was ready I recently purchase a new truck and came in for the 3000 mile service. Online appointment wa easy to set up through Ford pass and my advisor was ready for me when I arrived . This is my 3 rd vehicle from Palm Coast Ford. Always a good experience. More

Thorough but very slow Palm Coast Ford provides a detailed report on your car during their routine oil change service. But dont expect to leave without them finding somethin Palm Coast Ford provides a detailed report on your car during their routine oil change service. But dont expect to leave without them finding something that will cost you. Also the time it takes for service seems to grow with each visit. This time 2 hrs to wait for oil change & I had an appointment. Fortunately i brought some work with me & their waiting room includes an office area that is fairly quiet. More

These people are great. The employees at Palm Coast Ford make every trip there a pleasant one. They are courteous, friendly, and positive. They answer all your questions, an The employees at Palm Coast Ford make every trip there a pleasant one. They are courteous, friendly, and positive. They answer all your questions, and you'll leave with your vehicle taken care of. No, they are not the cheapest place in town. No, they are not the quickest place in town. But when I drive out, I am confident my vehicle is up to par. I'm happy to do business with such a well run outfit. More

Outstanding! Your home town Ford Dealer & every good thing that phrase conjures up in the mind & memory. Nice folks doing their best to keep the customer happy, Go Your home town Ford Dealer & every good thing that phrase conjures up in the mind & memory. Nice folks doing their best to keep the customer happy, Good service, reasonable prices, & reliable quality are the hallmark features of a well run organization. Palm Coast Ford is that in spades. Shout out to Kevin Tone who has been there for my family since 2009. More

Long wait for Oil Change I had to look for a service rep to sign me in for a 1:00 PM appointment. Waited 11 1/2 hours for oil change. I had to look for a service rep to sign me in for a 1:00 PM appointment. Waited 11 1/2 hours for oil change. More

Not happy at all I thought we ordered a chrome step bar for my truck.. since I have the chrome package.. I got black. The wanted window tint across the front windshiel I thought we ordered a chrome step bar for my truck.. since I have the chrome package.. I got black. The wanted window tint across the front windshield.. there are many bubbles.. on changing a tire for a nail... my truck was dented... no one would take responsibility.. not sure if I will go back More

oil change I would of thought the dealer would have rotated my tires at no extra charge since I bought the car new in Jan 2019. They also offered to install a ga I would of thought the dealer would have rotated my tires at no extra charge since I bought the car new in Jan 2019. They also offered to install a gas additive for a price and when I asked what brand the tech said he was not sure. WIper blades are not covered under warranty yet when I purchased a new set they are now covered for 6 months. Disappointed about all added costs More