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Palm Coast Ford
Palm Coast, FL
5,895 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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5,895 Reviews of Palm Coast Ford
January 22, 2019
Wait a while Having made an appointment for oil change, there is no way it should take over 2 hours for turn around. I was greeted, finally, by a person who advis Having made an appointment for oil change, there is no way it should take over 2 hours for turn around. I was greeted, finally, by a person who advised me to back up so the person in front of me could get out of line and go. I stated that I was there at 10:45 for an 11 appointment for oil change, where should I go? “Just any line” they will get to you.” It never got any better. Everyone seem to be extremely busy, but they aren’t getting anything done, or done in a timely manor. I generally am a loyal client, especially concerning vehicle maintenance and purchases. But I can not abide this, in three oil changes at your facility I have waisted over 8 hours. That is time on site, not including drive/travel time to get there and back. If you don’t do something your service department will soon have a lot more time on their hands. More
by WSTAN40
Verified CustomerEmployees Worked With
Don know service advisor as they were always changing
January 21, 2019
Front end alignment correction Realigned front end quickly and accurately. Great service. Dave Kollar is awesome and very attentive, even though you know he is very busy. Definit Realigned front end quickly and accurately. Great service. Dave Kollar is awesome and very attentive, even though you know he is very busy. Definitely a great experience with the Service Department More
by dnwoody1
Employees Worked With
Dave Kollar
January 21, 2019
Service Great store and great service in all aspects of the dealership. Jon is always at the top of his game with the customer. Never any type of up sell just Great store and great service in all aspects of the dealership. Jon is always at the top of his game with the customer. Never any type of up sell just always the facts on what you need. Great Job More
by SEALTM2
Employees Worked With
Jon Hart
January 20, 2019
Fast and simple From the moment we walked in, Patrick had the vehicle up front and ready for us to go. It was not the typical sales transaction you’d expect from a de From the moment we walked in, Patrick had the vehicle up front and ready for us to go. It was not the typical sales transaction you’d expect from a dealership. The staff was great and the process was simple. Will consider again when the time comes. More
by MM
Employees Worked With
Josh York, Sean Bennett, Peter Kimlingen
January 20, 2019
Awesome car purchasing experience Todd Krug was an awesome salesman. He kept me up to date when the new Ford Rangers would be available. He made the whole process so easy. He is very k Todd Krug was an awesome salesman. He kept me up to date when the new Ford Rangers would be available. He made the whole process so easy. He is very knowledgeable and takes the time to explain all the vehicles features,and makes sure you are comfortable with them. Everyone at the dealership was very friendly and easy to work with. More
by bravo1
Employees Worked With
Todd Krug, Sean Bennett
January 20, 2019
Oil change service for our Mustang Service department at Palm Coast Ford is excellent and has been for the last 4 years. That's why my wife and I drive 50 miles from Orange Park to get Service department at Palm Coast Ford is excellent and has been for the last 4 years. That's why my wife and I drive 50 miles from Orange Park to get our Mustang serviced. More
by slhotka1
Employees Worked With
Ryan Pratt, Brianna Tracy
January 19, 2019
Amazing Must say every time I come in for service Brianna is always there to greet me happily and so is the service team y’all are amazing Must say every time I come in for service Brianna is always there to greet me happily and so is the service team y’all are amazing More
by dustinm9393
Employees Worked With
Peter Defalco, Brianna Tracy, Todd Krug
January 19, 2019
They are awesome I have purchased over 5 cars at this dealership. They are very professional and every time it is a great experience. I would highly recommend them for I have purchased over 5 cars at this dealership. They are very professional and every time it is a great experience. I would highly recommend them for your next car purchased. Why go anywhere else? More
by dorisr2001
Employees Worked With
Paul Summa, Scott Andersen, Ryan Pratt
January 19, 2019
Expensive Not a good experience for service. Rates increased and they don’t bother to wash your car. Not high standards. Will not return to Palm Coast Ford Not a good experience for service. Rates increased and they don’t bother to wash your car. Not high standards. Will not return to Palm Coast Ford More
by wessex
Employees Worked With
Brianna Tracy
January 19, 2019
Pleasant experience The service team was very responsive and provided great customer service. I also needed a 2nd key for my new (used) vehicle that I'd just purchased fr The service team was very responsive and provided great customer service. I also needed a 2nd key for my new (used) vehicle that I'd just purchased from Palm Coast Ford. Shane Lee and Craig Knight were very helpful and attentive to my request. I am very pleased with this dealership's customer service, they made me feel like a VIP! More
by SHERRINELSON347
Employees Worked With
Blair Aleshire, Craig Knight, Shane Lee
