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Palm Coast Ford
Palm Coast, FL
5,895 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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5,895 Reviews of Palm Coast Ford
January 25, 2019
It was a good experience. for a someone who hates buying car It took longer than I would like, but about what I expected. I probably would have taken some of the add on programs but I tired of being at store. I It took longer than I would like, but about what I expected. I probably would have taken some of the add on programs but I tired of being at store. I also would have preferred the add ons included in the purchase price before the monthly payment was calculated. That when the finance department was showing me add ons then my monthly payments would have gone down instead of. More
by Fritz2055
Verified CustomerEmployees Worked With
Chris Dunn, Sean Bennett
January 25, 2019
Great service InuGreat service fast and clean waiting area needs more chairs other then that good service .. the lady the works the billing and customer window is a InuGreat service fast and clean waiting area needs more chairs other then that good service .. the lady the works the billing and customer window is always so sweet and kind More
by TJT4R
Employees Worked With
The lady that works Cust/billing window is an asset, Brianna Tracy
January 25, 2019
friendly but have to watch the extra $$$ you get hit with when buying a car, wasn't happy that I had an issue and spoke to Mr. York and he told me he would be but have to watch the extra $$$ you get hit with when buying a car, wasn't happy that I had an issue and spoke to Mr. York and he told me he would be back in touch in reference to my issue, that was over a month ago. More
by smokey
Employees Worked With
Don York, Sean Bennett, Peter Kimlingen
January 24, 2019
Service Appointment I visited Palm Coast Ford for a service appointment to take advantage of the free lifetime oil changes that come with a purchase of a car from this de I visited Palm Coast Ford for a service appointment to take advantage of the free lifetime oil changes that come with a purchase of a car from this dealership. Scheduling the appointment was easy, the staff was friendly, and the service was quick. More
by coastie4901
Employees Worked With
Jon Hart
January 24, 2019
Difficult scheduling service; not helpful when I arrived for Couldn’t make appt online as was instructed to do as option was not available in early Jan. Spoke online with chat person who said she would get back Couldn’t make appt online as was instructed to do as option was not available in early Jan. Spoke online with chat person who said she would get back to me about service appt. week later I received email advising I needed to schedule 6 month service appt online. I tried again and still not working; online chat person said she would take care of it. A short time later I called to make appt; no one answered soihung up; tried again and someone answered so I made appt. when I took car in there was no one who came to my car so I entered Service office and was told to go back outside and by then 2 people were standing in the booths, neither of whom walked out to me so I walked to one who watched me and then finally left his booth to see what I wanted. When I was told service was completed and given my keys I was informed my car was outside facing some direction and was not able to locate where my car was; I had to yell at some guys dtanding in the shop about where my car was and they pointed down a row of cars where it was parked. I got the impression Palm Coast Ford does not want my business. More
by PONEAL33
Employees Worked With
I don’t know any names so cannot fill this out
January 23, 2019
Easy and painless Shopping for a new car has never been what I would call fun. However here, it was not only easy and painless it was an overall enjoyable experience. Shopping for a new car has never been what I would call fun. However here, it was not only easy and painless it was an overall enjoyable experience. Peter knew what I was looking for in the way of types of cars and price range and he stayed within those parameters, never pushing just to up sell. All of the staff was very friendly and helpful , just a great experience. More
by benton1002
Employees Worked With
Sean Peveler, Peter Kimlingen, Michelle McHenry
January 23, 2019
exemplary service and communication I had a difficult and complex electrical problem with my Plug-in, hybrid, Fusion. John Woodward was outstanding in facilitating obtaining parts and k I had a difficult and complex electrical problem with my Plug-in, hybrid, Fusion. John Woodward was outstanding in facilitating obtaining parts and keeping me informed during the entire procedure. The porter drove me to different rental car agencies to obtain a temporary vehicle and when none were available, drove me to my home at Surf Club near Marineland. John contacted me regularly with progress reports and promptly notified me when repairs were complete. The car now runs perfectly. I will use Palm Coast Ford for all my service while at my Florida home. More
by MikeN
Employees Worked With
John Woodward, unknown porter
January 23, 2019
Fast and Easy Prompt service, friendly. Scheduled and worked completed on time. Option to leave and come back, but I chose to wait and service quicker than i thoug Prompt service, friendly. Scheduled and worked completed on time. Option to leave and come back, but I chose to wait and service quicker than i thought. More
by REGGIAU
Employees Worked With
Christen Santa Maria
January 22, 2019
Awesome professional customer service I have been to plenty of other dealership service departments and have never gotten the GREAT service as I get at the Palm Coast Ford Service Dept. I have been to plenty of other dealership service departments and have never gotten the GREAT service as I get at the Palm Coast Ford Service Dept. More
by vichp
Employees Worked With
Kevin Tone, John L'Heureux, Robert Eichinger
January 22, 2019
Oil Change,Tire Rotation,Hydraulic Oil Flush 1/21/18 I feel that the service is always done 100% correct . Additional items are brought to the owners attention for servicing. Not everything is required I feel that the service is always done 100% correct . Additional items are brought to the owners attention for servicing. Not everything is required at that moment, but is put on a watch list for the future. I feel that the service reps are honest with the evaluations. More
by Dave Yaris
Employees Worked With
Jon Hart
