Palm Coast Ford

Fast, friendly, fair priced and convenient. Unscheduled lubrication service and was accepted quickly. Asked for additional tire rotation and balance which was performed along with lubrication s Unscheduled lubrication service and was accepted quickly. Asked for additional tire rotation and balance which was performed along with lubrication service at what I consider fair priced. More

Service was excellent as always but was a long wait. Service is always good here at a fair price. Really like the service manager and the advisors. For some reason, this time they seemed to be behind or Service is always good here at a fair price. Really like the service manager and the advisors. For some reason, this time they seemed to be behind or over booked. Even with an appointment, I had a 1.5 hour wait for a basic oil change. The waiting room was packed and several people were complaining about the long wait. Don’t know what happened, but hope it doesn’t repeat. More

Replace my original Ford Escape Continental Tires Great work by the Palm Coast Ford Service Center. I worked with John Woodward who responded to all of my questions and requests including some follow Great work by the Palm Coast Ford Service Center. I worked with John Woodward who responded to all of my questions and requests including some follow up requests. I did express concern with the original Continental tires, I only had around 36,000 miles on these tires and expected them to last longer. Always a pleasure to interface with the employees of the Palm Coast Service Center. The employes are always courteous and friendly. The center is always clean and stocked with coffee and snacks. I also appreciate the fact that they keep the "Home and Garden Channel" on the TV instead of subjecting the customers with the 24 hour news channels. I also had a nice conversation with Sean Peveler in the showroom while window shopping. More

Refreshingly friendly and professional My battery died and I had to have my F-150 towed to the dealership. Kevin was very helpful in getting me set up for service even though I was not wit My battery died and I had to have my F-150 towed to the dealership. Kevin was very helpful in getting me set up for service even though I was not with the truck when it arrived. Brianna was friendly and helpful throughout the whole process. The attitudes that I encountered from everyone there were refreshingly happy to help, unlike most other dealership service centers that I have been to in the past. More

Dead battery Experienced dead battery 1/2 mi from dealership. Walked back to dealership and reported problem. Service mechanic Ralph Mangan recognized me and offer Experienced dead battery 1/2 mi from dealership. Walked back to dealership and reported problem. Service mechanic Ralph Mangan recognized me and offered to drive me to my car with a quick starter and then jumped battery to start. I returned to dealership where he promptly tested and then replaced the dead battery. Had me back on my way in less than 30 minutes beginning to end. This is the way all Ford customers should be treated. More

Buying this used car for my daughter was quick and painless. I will definitely shop here again when I need to get my son a car in a year. I especially like the lifetime oil changes that came with my used vehicle I will definitely shop here again when I need to get my son a car in a year. I especially like the lifetime oil changes that came with my used vehicle purchase. More

Normal year end oil change and tire rotate Great service as always at Palm Coast Ford. Quick turn around, repaired the passenger side airbag recall as well. Always receive call back when car Great service as always at Palm Coast Ford. Quick turn around, repaired the passenger side airbag recall as well. Always receive call back when car is ready for pick up. More

oil change and maintenance Went in for my standard oil change. Advisor let me know about a few things that should be addressed to prevent problem down the road. They got me ou Went in for my standard oil change. Advisor let me know about a few things that should be addressed to prevent problem down the road. They got me out quick with great service. More

Excellent service I had a great experience with Palm Coast Ford. Customer service is excellent. The sale rep did an awesome job. I enjoyed doing business with them. I had a great experience with Palm Coast Ford. Customer service is excellent. The sale rep did an awesome job. I enjoyed doing business with them. More

Just went in for a test drive I met with Chris Smith and I knew immediately he was easily the right salesman for me. Very easy-going, social and extremely knowledgeable as he has I met with Chris Smith and I knew immediately he was easily the right salesman for me. Very easy-going, social and extremely knowledgeable as he has been in the business for 15+ Years, and was able to answer my every question. He knew exactly what I had in mind and was able to help me extensively narrow my choices down. Long story short, I am now the proud owner of a 2019 Ford Escape!! And it handles perfectly!! Scott in finance, was very open and explained the maintenance programs without any pressure. More